{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11022268,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/21/2017","dateComplaintFiled":"09/08/2017","vin":"1GKS2CKJ8FR","components":"UNKNOWN OR OTHER","summary":"A STRONG VIBRATION OR \"SHUDDER\" RESONATES THROUGHOUT THE BODY OF THE ENTIRE CABIN. FEELS LIKE YOU ARE DRIVING OVER LARGE RUMBLE STRIPS, EVEN WHEN THE ROAD IS COMPLETELY SMOOTH. APPEARS TO OCCUR AT SPEEDS GREATER THAN 30 MILES PER HOUR AND WHEN THE RPMS EXCEED 1,000 RPM. THE RPM NEEDLE \"JUMPS\" REPEATEDLY WHILE THE VIBRATION/SHUDDER OCCURS.     WHEN WE TOOK IT TO THE LOCAL GMC DEALER, THEY TOLD US IT WE NEEDED A NEW WHEEL FOR WHICH WE BOUGHT AND IT ACCOMPLISHED NOTHING. THEN, WE RETURNED IT, DESCRIBED THE PROBLEM IN EXCRUCIATING DETAIL - EVEN REFERENCING KNOWN PUBLIC SERVICE BULLETINS - WHICH PROMPTED THEM TO \"BALANCE THE TIRES.\" LEFT THE GMC DEALERSHIP AGAIN AND IT WAS OBVIOUS THE DEALERSHIP DID NOT ADDRESS THE PROBLEM AND THAT IT HAD NOTHING TO DO WITH THE WHEELS.     WE RETURNED AND ADVISED THEM THEY DID NOT FIX THE PROBLEM. THE KEPT THE DENALI AGAIN AND THEN ADVISED US THEY WERE \"100% SURE\" THE PROBLEM WAS THE \"SHOCKS\". THEY REPLACED THE SHOCKS FOR NEARLY $2,000 AND ADVISED US BY PHONE THE PROBLEM WAS \"FIXED.\" I ASKED THE REPRESENTATIVE IF THEY HAD CONFIRMED IT WAS FIXED AND HE SAID \"YES\", THE TECHNICIAN HAD DRIVEN THE VEHICLE AND THERE WERE NO FURTHER ISSUES.     MINUTES LATER, I GOT A CALL FROM THE SERVICE MANAGER WHO ADVISED THE CUSTOMER SERVICE REPRESENTATIVES CALL TO ME WAS \"PREMATURE\" (I GUESS HE FINALLY DECIDED TO DRIVE THE VEHICLE) AND ADVISED THERE WAS A PROBLEM WITH THE TORQUE CONVERTER AND THAT HE NEEDED TO KEEP IT FOR A FEW MORE DAYS. I ASKED WHY HE THEY HAD TOLD ME THEY WERE \"100% SURE\" THE PROBLEM WAS THE SHOCKS AND HE ADVISED HE DROVE IT AND THEY \"SEIZED\" UP. WE ARE STILL AWAITING SOME RESOLUTION TO THIS $75,000 NEW VEHICLE DISASTER. THIS IS THE FIRST AMERICAN VEHICLE WE HAVE PURCHASED AND ARE CERTAINLY REGRETTING THAT DECISION AND ARE CURRENTLY RESEARCHING OTHER FULL-SIZE SUVS FOR BETTER SAFETY AND RELIABILITY.","products":[{"type":"Vehicle","productYear":"2015","productMake":"GMC","productModel":"YUKON DENALI","manufacturer":"General Motors, LLC"}]}]}