{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11022744,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/05/2017","dateComplaintFiled":"09/11/2017","vin":"1C4RJEJT0EC","components":"SEATS","summary":"I GOT IN MY CAR ONE EVENING AND NOTICED THE PASSENGER SIDE ACTIVE HEAD RESTRAINT WAS POPPED OPEN.  APPARENTLY THIS HAPPENED WHILE THE CAR WAS SITTING IN MY GARAGE.  I HAVE NOT HAD AN ACCIDENT AND THIS SEAT VERY RARELY HAS ANYONE SITTING IN IT.  WHEN I TOOK IT TO THE CHRYSLER DEALERSHIP, THE SERVICE REP. SAID THE CHRYSLER REP. WAS THERE THAT DAY.  THE SERVICE REP. CAME BACK TO ME A LITTLE WHILE LATER AND SAID, \"APPARENTLY THIS IS HAPPENING QUITE A BIT.  THE CHRYSLER REP. HAS YOUR CONTACT INFORMATION.  THEY WILL INVESTIGATE AND GET IN TOUCH WITH YOU.\"  OVER A WEEK LATER, THEY FINALLY SENT AN E-MAIL SAYING THEY WOULD NOT REPLACE THE PART BECAUSE THE VEHICLE IS OUT OF WARRANTY.  THIS IS A SAFETY FEATURE THAT HAS FAILED!!!  OTHERS HAVE POSTED ON THE INTERNET THAT THE SAME THING HAPPENED TO THEM, SOME WHILE DRIVING DOWN THE ROAD!  I THINK THERE SHOULD BE A RECALL TO REPLACE THE DEFECTIVE ACTIVE HEAD RESTRAINTS!!!  NOT ONLY IS A BROKEN ONE GOING TO FAIL TO PROTECT SOMEONE IN A WRECK, BUT ONE POPPING OPEN WHILE DRIVING DOWN THE ROAD CAN CAUSE A WRECK! THE PLASTIC PARTS INSIDE THE HEAD RESTRAINT ARE APPARENTLY NOT STRONG ENOUGH FOR THE TENSION THAT IS PLACED ON THEM.  CHRYSLER SHOULD REPLACE THESE DEFECTIVE SAFETY DEVICES!","products":[{"type":"Vehicle","productYear":"2014","productMake":"JEEP","productModel":"GRAND CHEROKEE","manufacturer":"Chrysler (FCA US, LLC)"}]}]}