{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11025097,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/14/2017","dateComplaintFiled":"09/22/2017","vin":"1C4RJFAGACC","components":"UNKNOWN OR OTHER","summary":"GOT A LETTER BY MAIL IN REGARDS TO A RECALL FOR MY GRAND CHEROKEE 2012 FOR A ALTERNATOR DIODE THERMAL FATIGUE AND SUN VISOR WIRING.  ON 9-14-17 TOOK JEEP IN TO DEALERSHIP FOR RECALLS TO BE FIXED. GOT JEEP BACK ON 9-15-17 BUT DEALERSHIP INFORMED ME THAT BATTERY WAS NO GOOD. DEALERSHIP OFFER ME A $300 BATTERY WHICH I DECLINE BECAUSE I KNOW BATTERY IS NOT THAT EXPENSIVE AT OTHER PLACES. TOOK NEW BATTERY TO DEALERSHIP AND REPLACE IT BEFORE I LEFT THE SHOP. AT THIS TIME THE SERVICE ADVISOR FROM DEALERSHIP DID NOT GAVE ME ANY EXPLANATION OTHER THAN THEY DON'T HAVE THE RECALL ALTERNATOR BUT THEY PUT A TEMPORARY ONE AND GAVE ME PAPER TO SIGN. AS I WAS DRIVING HOME THE BATTERY LIGHT TURN ON. I THOUGHT THAT IT WAS NORMAL SINCE I HAD JUST REPLACE THE BATTERY. SATURDAY MORNING WHEN I GOT OUT FROM WORK, I WAS DRIVING WHEN THE JEEP STOP COMPLETELY ON THE ROAD. THE LIGHTS ON THE DASHBOARD TURN ON AND WARM AIR CAME TOO. I HAD TO CALL A FAMILY MEMBER TO COME AND HELP ME MOVE CAR FROM THE ROAD. I CALLED DEALERSHIP TO REPORT THE PROBLEM AND I HAD TO TOW THE JEEP BACK TO DEALERSHIP. ON 9-18-17 DEALERSHIP CALLED ME TO LET ME KNOW THAT NOW THE PROBLEM IS THE PCM MODULE AND THAT IS GOING TO COST ME ABOUT$900 TO FIX IT. I FEEL THAT THE REASON WHY MY BATTERY AND PCM MODULE ARE NOT WORKING IS BECAUSE OF THE PROBLEM WITH THE ALTERNATOR.  I FEEL THAT THE MANUFACTURES ARE RESPONSIBLE TO FIX EVERYTHING THAT IS WRONG WITH THE JEEP. RIGHT NOW I HAVE NO VEHICLE TO MOVE AND NOT KNOWING WHEN THE RECALLS ARE COMING IN BECAUSE THERE'S POOR COMMUNICATION WITH CUSTOMERS. I HAD TO TOWN MY JEEP BACK HOME BECAUSE I CAN'T AFFORD FIXING THE VEHICLE WHEN I FEEL IS THE MANUFACTURER RESPONSIBILITY TO TAKE CARE OF THE PROBLEMS. IT'S BEEN A WEEK SINCE I DROVE THE JEEP AND GOT IT BACK NOT DRIVABLE. THE DEALERSHIP IPAC IN SAN ANTONIO HAS A VERY POOR CUSTOMER SERVICE AND WOULD NEVER GO BACK FOR ANY SERVICE.","products":[{"type":"Vehicle","productYear":"2012","productMake":"JEEP","productModel":"GRAND CHEROKEE","manufacturer":"Chrysler (FCA US, LLC)"}]}]}