{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11030458,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2017","dateComplaintFiled":"09/29/2017","vin":"1C4RJFBG4HC","components":"SERVICE BRAKES","summary":"THE VEHICLE WOULD NOT BACK UP WITH MY BOAT ATTACHED, HAS A REAR STOP FEATURE THAT WAS ENGAGING, WENT TO MY SYSTEM SETUP SCREEN TO DEFEAT THE FEATURE, IT WOULD NOT LET ME, I WOULD REMOVE THE CHECK AND IT WOULD COME RIGHT BACK ON. THE DEALER KNEW THERE WAS A REFLASH FOR THIS CONDITION, BUT IT WAS A YELLOW ARROW, SO THEY WERE NOT ALLOWED TO FIX IT UNLESS I COMPLAINED ABOUT THAT PARTICULAR SYSTEM, HE SAID FCA HAD RECENTLY SAID NO MORE REFLASHS THAT WERE NOT A RED BOLT UNLESS CUSTOMER COMPLAINED ABOUT A COMPONENT ISSUE THE REFLASH COULD FIX.  THIS DEALER TOM WHITESIDE (740-869-2296) SAID THERE WERE MORE REFLASHS, BUT COULD NOT DO. SAID THEY ENCOURAGE THEM TO DO ALL IN THE PAST, EVEN PROMOTED IT AS A WAY TO SELL HIM A HAND HELD COMPUTER. DO I SUE CHRYSLER OR THE DEALER WHEN THEY BOTH KNOW AND WON'T BE PRE-EMPTIVE? I WOULD NOT KNOW THIS DIDN'T WORK TILL I NEEDED IT TO WORK.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"GRAND CHEROKEE","manufacturer":"Chrysler (FCA US, LLC)"}]}]}