{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11039701,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/03/2016","dateComplaintFiled":"10/25/2017","vin":"3MEHM02117R","components":"AIR BAGS","summary":"TAKATA RECALL  I WAS NOTIFIED IN THE FALL OF 2016 THAT MY VEHICLE HAS TAKATA AIRBAG INFLATORS THAT HAVE BEEN RECALLED. I CALLED MY LOCAL FORD DEALER ( KLABEN FORD IN KENT, OHIO) TO SCHEDULE A REPAIR. I WAS TOLD THAT PARTS ARE NOT AVAILABLE & I WOULD BE NOTIFIED WHEN PARTS ARE AVAILABLE. I CALLED KLABEN FORD ON 10/25/2017 AND WAS TOLD AGAIN    PARTS ARE NOT AVAILABLE. WHY AFTER 1 YEAR FORD CAN'T FIND REPLACEMENT PARTS? I BELIEVE FORD HAS NO INTENTION OF REPLACING THE INFLATORS. WHAT ACTION CAN BE TAKEN TO GET FORD TO HONOR THE RECALL?","products":[{"type":"Vehicle","productYear":"2007","productMake":"MERCURY","productModel":"MILAN","manufacturer":"Ford Motor Company"}]}]}