{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11045200,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/27/2017","dateComplaintFiled":"11/10/2017","vin":"","components":"EXTERIOR LIGHTING","summary":"OUR LOW BEAM HEADLAMPS ARE DIM. WE BOUGHT THE CAR IN MAY 2015, THEN LEFT THE AREA. WE TOOK IT IN FOR ROUTINE SERVICE THREE MONTHS LATER AND COMPLAINED ABOUT THEM. WE WERE UNDER BUMPER TO BUMPER WARRANTY FOR 50,000 MILES. WE WERE TOLD THAT'S JUST THE WAY THEY ARE. WE TOOK IT IN TO OTHER DEALERSHIPS AS WE TRAVELED AND WERE TOLD THE SAME THING. AFTER 9 DIFFERENT TIMES OVER 2 1/2 YEARS, WE FINALLY INSISTED THEY BE CHECKED, AFTER OUR WARRANTY HAD RECENTLY EXPIRED. THEN THEY CONFIRMED THERE WAS AN INTERNAL FAULT WITH THE LAMPS AND THEY NEED TO BE REPLACED, AT A COST OF $1,100. WE CONTACTED GM WITH OUR COMPLAINT. THE BEST THEY WILL DO IS INSTALL THEM FOR FREE, BUT WE HAVE TO PAY OVER $800 FOR NEW LAMPS. WE HAVE SINCE LEARNED THERE IS A CLASS ACTION SUIT STARTING BECAUSE THIS IS A HUGE PROBLEM FOR MANY. WE LITERALLY CANNOT SEE AT NIGHT OR BEFORE DAYLIGHT WITHOUT USING OUR HIGH BEAMS. WE NOW WILL REPLACE THEM OURSELVES WITH AFTER MARKET PARTS BUT THAT'S NOT A GUARANTEE THAT WILL FIX THE PROBLEM. WE SAW A NUMBER OF COMPLAINTS ON YOUR WEBSITE. WHAT MAKES US ANGRY IS THAT WE WERE LITERALLY BLOWN OFF WITH OUR COMPLAINT 9 TIMES AT VARIOUS DEALERSHIPS (ATTACHMENT HAS ALL THESE DOCUMENTED) BEFORE A DEALERSHIP SAID THEY HAD JUST DIAGNOSED THIS PROBLEM WITH ANOTHER CUSTOMER AFTER SHE INSISTED THE SERVICE ADVISOR DRIVE IT HOME ONE NIGHT. IT IS A SAFETY HAZARD AND A DEFECT. WE ASSURE YOU, CADILLAC IS AWARE OF IT. THERE ARE A LOT OF US DRIVING UNSAFELY. WE TRY TO AVOID DRIVING AT NIGHT OR DUSK BUT THAT'S NOT ALWAYS POSSIBLE.","products":[{"type":"Vehicle","productYear":"2013","productMake":"CADILLAC","productModel":"SRX","manufacturer":"General Motors, LLC"}]}]}