{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11046136,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/14/2017","dateComplaintFiled":"11/14/2017","vin":"4JGBB8GB2AA","components":"ELECTRICAL SYSTEM,ENGINE","summary":"2010 ML350 STARTS RIGHT UP WHEN COLD IN THE MORNING. IF I GO TO A STORE AND RETURN TO THE CAR WHEN I INSERT AND TURN THE KEY NOTHING HAPPENS NO LIGHTS ON DASH. AFTER STRUGGLING FOR 5 MINUTES TRYING EVERYTHING FROM LOCKING/UNLOCKING OPENING DOORS TURNING KEY SLOWLY IT FINALLY STARTS. THIS PROBLEM STARTED A MONTH AGO AND IS BECOMING MORE FREQUENT NOW. AFTER READING NUMEROUS COMPLAINS ON FORUMS I ASSUME IT IS THE ESI (ELECTRONIC SYSTEM IGNITION) AND IT IS AN EXPENSIVE FIX SO I CALLED MERC BENZ AND COMPLAINED AND ASKED IF THERE IS A RECALL. THERE IS NO RECALL AND CUSTOMER SERVICE TOLD ME SHE IS NOT A MECHANIC AND WANTS ME TO TAKE IT TO THE DEALER.   AS I AM AWARE THIS REPAIR COST CUSTOMERS FROM 1200-1800 DOLLARS.","products":[{"type":"Vehicle","productYear":"2010","productMake":"MERCEDES BENZ","productModel":"ML350","manufacturer":"Mercedes-Benz USA, LLC"}]}]}