{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11046486,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2017","dateComplaintFiled":"11/16/2017","vin":"5UXFF03593L","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"I AM WRITING IN REGARDS TO A TECHNICAL SERVICE BULLETIN / RECALL FROM BMW SI B16 0102 WHICH I OBTAINED FROM THE NHTSA WEBSITE.    MY BMW, [XXX], WAS SHOWING AN EMISSIONS FAULT CODE RELATED TO THE PART ADDRESSED IN THE UNLIMITED AGE/MILEAGE TSB.  I WENT TO THE DEALER REGARDING THIS ITEM TO FIGURE OUT WHAT CAN BE DONE AT AROUND 110,000 MILES IN APRIL OF 2017.  I WAS INFORMED THE PART IS NOT IN STOCK.  WHEN I RETURNED IN JUNE TO SEE ABOUT THE SERVICE BEING DONE, I WAS, AGAIN, TOLD THE PART WAS NOT IN STOCK - AND THAT I ALSO DO NOT QUALIFY AS THE VEHICLE NOW HAS 130,000 MILES, AND THE NEW BULLETIN HAS A MILEAGE CUTOFF OF 120,000 MILES.  I WAS INFORMED I COULD CONTACT BMW DIRECTLY AND DISCUSS A 'HARDSHIP.' UPON CONTACTING BMW DIRECTLY, I WAS INFORMED THAT THEY WOULD NOT DO ANYTHING TO HELP.    I AM ATTACHING THE ORIGINAL TSB AND UPDATED TSB FOR THE DIESEL EXHAUST FLUID ISSUE.  I AM ALSO ATTACHING THE RESPONSE FROM BMW.    ADDITIONALLY, MY VEHICLE IS NOW EXHIBITING PROBLEMS WITH THE HIGH PRESSURE FUEL PUMP, ANOTHER COVERED EMISSIONS ITEM FOR UNLIMITED MILEAGE; AND AM NOT SEEING ANY RESOLVE FOR THAT.  THE TSB IS ATTACHED.    [XXX]  [XXX]  [XXX]    INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB","products":[{"type":"Vehicle","productYear":"2009","productMake":"BMW","productModel":"X5 SAV","manufacturer":"BMW of North America, LLC"}]}]}