{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11047560,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2015","dateComplaintFiled":"11/20/2017","vin":"JTHBK262565","components":"STRUCTURE,UNKNOWN OR OTHER","summary":"TOYOTA/LEXUS IN EARLY 2015 STATED IT WOULD EXTEND ITS WARRANTY FOR THE CONSOLES (FRONT AND SIDES) OF CERTAIN MODELS INCLUDING LEXUS IS 250 BECAUSE THEY ARE STICKY AND MELTING AND DISINTEGRATING/CRUMBLING. WE STARTING 2018 SOON MAKING IT 3 YEARS OF WAITING FOR THESE TO BE REPLACED. WE RECEIVE A BRICK WALL FROM DEALERS AND CORPORATE LEXUS WHEN WE ASK ABOUT IT--ALWAYS SOME GENERAL RESPONSE ABOUT BACK UP ORDERS AND TRYING AND ETC. IT SEEMS MAYBE US CONSUMERS COULD USE THE ASSISTANCE OF NHTSA TO OVERSEE THIS PROCESS AND ENSURE WE RECEIVE SAFE CONSOLES IN A TIMELY WAY. I AM EXTREMELY CONCERNED ABOUT THE STATE OF THE SIDE CONSOLES. THE FRONT HAS BEEN REPLACED BUT WAITING GOING ON 3 YEARS FOR SIDE PANELS. THANK YOU.  *TR","products":[{"type":"Vehicle","productYear":"2006","productMake":"LEXUS","productModel":"IS 250","manufacturer":"Toyota Motor Corporation"}]}]}