{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11051474,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/30/2017","dateComplaintFiled":"11/30/2017","vin":"3FAHP0JG6AR","components":"FUEL/PROPULSION SYSTEM","summary":"I TOOK MY 2010 FORD FUSION INTO CROSS ROADS FORD IN SHELBY NC - TELEPHONE NUMBER 704-482-6791 FOR THE GAS TANK RECALL IN JANUARY 2017. THE RECALL IS NUMBER 15534. THE DEALORSHIP SAID THAT THEY DID THE RECALL BUT I CONTINUED TO SMELL FUEL VAPORS. IN THE MEANTIME CLASSIC FORD HAS BEEN PURCHASED BY CLASSIC FORD AND THE SERVICE MANAGER, [XXX] IS TELLING US THAT THIS IS MY PROBLEM AND THAT CLASSIC IS NOT RESPOSNILBLE FOR CROSS ROADS MAINTENANCE ISSUES.  I CONTACTED CROSS ROADS FORD AGAIN SEVERAL MONTHS LATER AND THEY SAID THAT THEY HAD ALREADY PERFORMED THE RECALL AND THAT IT WOULD COST ME TO HAVE THEM TO CHECK THE ISSUE AGAIN. I TOOK MY CAR TO EARL TINDOL FORD GASTONIA NC O N NOVEMBER 28 AND SERVICE REP  THAT THE VALVE ON THE GAS TANK WAS APPARENTLY NOT FIXED OR FIXED PROPERLY. I CALLED THE FORD MOTOR COMPANY CUSTOMER SUPPORT ON WEDNESDAY, NOVEMBER 28 TO SEE IF THEY WOULD ASSIST WITH THE ISSUE AND I WAS DIRECTED BACK TO THE DEALERSHIP (CLASSIC FORD) THAT ORGINALY PERFORMED THE RECALL. I CONTACTED [XXX] AT CLASSIC FORD ON NOVEMBER 28 AND HE SAID TO BRING THE VEHICLE IN AND THEY WOULD LOOK AT THE ISSUE. I WAS NOTIFIED ON NOVEMBER 30 THAT THE VALVE IS APPARENTLY NOT WORKING CORRECTLY AND THAT THIS WAS A NON COVERED CHARGE SINCE THE RECALL WAS ALREADY PERFORMED. I PERCEIVE THAT THIS IS A BAD SAFETY PROBLEM BECAUSE OF THE GASOLINE VAPOR SMELL AND THE VEHICLE COULD IGNITE. I FEEL THAT MY CAR SHOULD BE FIXED AT NO CHARGE BECAUSE I HAVE CONTINUED TO SMELL GASOLINE EVEN AFTER THE RECALL.  I CAN BE REACHED AT [XXX].  INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).","products":[{"type":"Vehicle","productYear":"2010","productMake":"FORD","productModel":"FUSION","manufacturer":"Ford Motor Company"}]}]}