{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11052384,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/22/2017","dateComplaintFiled":"12/04/2017","vin":"WVWMN7AN9AE","components":"AIR BAGS","summary":"THERE WAS A RECALL IN 2015 INVOLVING A CLOCK SPRING IN THE STEERING WHEEL.    RECALL DESCRIPTION: HAIR OR OTHER FIBERS MAY CONTAMINATE THE AIRBAG CLOCK SPRING (A SPIRAL WOUND, FLAT CABLE THAT KEEPS THE AIRBAG POWERED WHILE THE STEERING WHEEL IS BEING TURNED). THIS CONTAMINATION MAY TEAR THE CABLE AND RESULT IN A LOSS OF ELECTRICAL CONNECTION TO THE DRIVER'S FRONTAL AIRBAG. A LOSS OF ELECTRICAL CONNECTION TO THE DRIVER'S FRONTAL AIRBAG WILL PREVENT THE AIRBAG FROM DEPLOYING IN THE EVENT OF A VEHICLE CRASH, INCREASING THE RISK OF INJURY.     ON FEBRUARY 29, 2016, VW DID A RECALL REPAIR BY INSTALLING A COVER OVER THE CLOCK SPRING.    ON NOVEMBER 22, 2017, I WAS DRIVING AND WHEN I MADE A TURN, I HEARD A POP IN MY STEERING WHEEL.   MY AIRBAG LIGHT IMMEDIATELY CAME ON ALONG WITH AN AIRBAG ERROR.  I LOST THE USE OF MY HORN AND THE CONTROLS ON MY STEERING WHEEL, ALONG WITH MY AIRBAG DEPLOYMENT.    I MADE AN APPOINTMENT TO HAVE THIS SEEN ABOUT.  I WAS TOLD THAT I HAD TO REPLACE THE CLOCK SPRING FOR A FEE OF $877.88.  I QUESTIONED THIS BECAUSE IT WAS A RECALL ISSUE AND WAS TOLD THAT THE REPAIR WAS COVERED FOR 12 MONTHS/12,000 MILES (WHICH EVER CAME FIRST) AND IT WAS OUT OF WARRANTY.  FIRST OF ALL, THE CLOCK SPRING WAS NOT REPLACED, A COVER WAS PUT ON IT.  HOW DO I NOT KNOW THAT THERE WERE FIBERS IN THE CLOCK SPRING BEFORE THE COVER WAS PUT ON?  I FEEL THAT VW TOOK AN EASY WAY OUT OF FIXING A PROBLEM THAT COULD HAVE SERIOUS ISSUES LATER, WHICH I AM NOW EXPERIENCING.","products":[{"type":"Vehicle","productYear":"2010","productMake":"VOLKSWAGEN","productModel":"CC","manufacturer":"Volkswagen Group of America, Inc."}]}]}