{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11052935,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/23/2014","dateComplaintFiled":"12/07/2017","vin":"1C4PJMBS9FW","components":"POWER TRAIN,ELECTRICAL SYSTEM","summary":"TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT THERE WAS A PROGRESSING FAILURE OF WHICH THE TRANSMISSION INDEPENDENTLY SHIFTED INTO A LOWER GEAR WITHOUT WARNING. THE REVERSE GEAR COMPLETELY FAILED TO FUNCTION AND THE VEHICLE WAS TOWED TO BRANDYWINE CHRYSLER JEEP DODGE RAM (3807 KIRKWOOD HWY, WILMINGTON, DE 19808, (302) 998-2271). THE DEALER PROVIDED FURTHER DIAGNOSTIC TESTING AND REPLACED THE TRANSMSSION ASSEMBLY. IN ADDITION, THE CONTACT STATED THAT THE STEERING WHEEL INDEPENDENTLY TURNED LEFT WHEN THE CONTACT WAS ATTEMPTING TO TURN RIGHT. THE WHEELS WERE OUT OF DIRECTION WHEN THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TOWED TO (KEFFER CHRYSLER JEEP DODGE RAM, 8214 E INDEPENDENCE BLVD, CHARLOTTE, NC 28227, (877) 406-5245) FOR FURTHER DIAGNOSTIC TESTING. THE MANUFACTURER AUTHORIZED A LOANER VEHICLE FOR THE DEALER TO FURTHER DIAGNOSE THE FAILURES. THE DEALER STATED THAT THE ELEMENT WAS OUT ON THE BATTERY AND THE MANUFACTURER COVERED THE REPLACEMENT OF THE BATTERY. THE CONDITION OF THE VEHICLE WAS STILL UNSTABLE. THE MANUFACTURER PROVIDED A CASE MANAGER, BUT THERE WAS NO PERMANENT SOLUTION YET. THE APPROXIMATE FAILURE MILEAGE WAS 100.","products":[{"type":"Vehicle","productYear":"2015","productMake":"JEEP","productModel":"CHEROKEE","manufacturer":"Chrysler (FCA US, LLC)"}]}]}