{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11053342,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/17/2016","dateComplaintFiled":"12/07/2017","vin":"19XFA1F86AE","components":"AIR BAGS","summary":"GOOD EVENING, AND TO WHOM IT MAY CONCERN,    I'VE BEEN TRYING TO CORRECT THE AIR BAG RECALL SINCE AUGUST 2016. I'VE CONTACTED AND VISITED THE FOLLOWING DEALERSHIP THREE TIMES SINCE I WAS NOTIFIED OF THIS RECALL:    BRYAN HONDA  4104 RAEFORD RD.   FAYETTEVILLE, NC 28304    EVERY TIME I VISITED THE DEALERSHIP, I WAS UNABLE TO GET MY VEHICLE SERVICED. THE FIRST TIME, THE EXCUSE FROM THE DEALERSHIP WAS THAT THEY DIDN'T HAVE THE NECESSARY PARTS AND THAT I WOULD HAVE TO COME BACK AFTER THEY RECEIVED IT. THE SECOND TIME, THE EXCUSE WAS THAT THEY DIDN'T KNOW THEY WERE SUPPOSED TO ORDER THE PART, SO THE PART DIDN'T GET THERE. THE THIRD TIME, THE EXCUSE WAS THAT THEY NEVER GOT THE APPOINTMENT OR THE NOTIFICATION TO ORDER PARTS, AND THEY NEVER PERFORMED THE REPAIR.     I DON'T KNOW WHAT THE LAWS ARE REGARDING RECALL ACTIONS, BUT AREN'T DEALERSHIPS REQUIRED TO PERFORM THE REPAIRS SO THAT THE VEHICLES ARE SAFE TO OPERATE? THE ONLY REASON I HAVEN'T BEEN ABLE TO CONTINUE TO TRY TO GET THIS ISSUE RESOLVED IS BECAUSE I'M IN THE ARMY AND WAS DEPLOYED TO A COMBAT ZONE, AND COULDN'T GET MY CAR SERVICED. NOW THAT I'M BACK STATE SIDE, I WOULD REALLY LIKE THIS REPAIR TO HAPPEN, BUT THE MANUFACTURER IS NOT COOPERATING. I'VE ALSO CALLED THE CORPORATE OFFICE, BUT HAVEN'T HAD ANY LUCK IN SCHEDULING AN APPOINTMENT.    I NEED TO SHIP MY CAR TO HAWAII, BECAUSE I AM ON ASSIGNMENT TO THAT STATE. I CAN'T SHIP MY CAR UNTIL ALL OPEN RECALLS ARE RESOLVED ON MY VEHICLE, BUT I CAN'T GET IT DONE. IF THERE IS ANYTHING YOU CAN DO TO HELP ME, IT WOULD BE VERY MUCH APPRECIATED. THANK YOU FOR YOUR TIME.","products":[{"type":"Vehicle","productYear":"2010","productMake":"HONDA","productModel":"CIVIC","manufacturer":"Honda (American Honda Motor Co.)"}]}]}