{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11053492,"manufacturer":"Mazda Motor Corp.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/05/2017","dateComplaintFiled":"12/08/2017","vin":"JM3TCBDYXJ0","components":"UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE","summary":"I PURCHASED A NEW MAZDA CX-9 IN SEPT 2017 BECAUSE IT HAD THE HIGHLY TOUTED SMART CITY BRAKING SYSTEM FOR WHICH I PAID THOUSANDS EXTRA. I HAD HAD A PREVIOUS REAR END COLLISION AND WANTED TO BE SURE THIS SYSTEM WOULD AT LEAST WARN ME. I SET UP SOME CARDBOARD BOXES WRAPPED IN ALUMINUM FOIL. I SLOWLY (10 MPH) DROVE THE CAR INTO THEM WITHOUT TOUCHING THE BRAKE OR ACCELERATOR.  THE CAR DID NOT SLOW DOWN OR WARN ME.(I TRIED SENDING A VIDEO TO YOU FROM MY IPHONE WHICH MAY NOT GO THROUGH)  I MADE AN APPOINT TO REPAIR THIS OBVIOUS FACTORY DEFECT AND SIGNIFICANT SAFETY ISSUE. THE SERVICE MANAGER AT OLYMPIA LINCOLN /MAZDA(AND PUYALLUP MILAM MAZDA) REFUSED TO REPAIR IT  THEY STATED AND SHOWED ME A PRINT OUT FROM MAZDA FACTORY THAT FORBIDS REAL TIME TESTING AND STATED THAT IF THE TROUBLE LIGHT IS NOT ON THEY AREN'T ALLOWED TO REPAIR OR REAL TIME TEST IT. I THINK THAT THE FACTORY IS AFRAID OF DEALING WITH A MASSIVE SAFETY RECALL.  TO COMPOUND THINGS THE ACTIVE LIVE TRAFFIC DISPLAY DOESN'T WORK EITHER WHICH MAKES MATTERS WORSE SINCE I CAN'T SEE WHERE AN ACCIDENT HAS OCCURS IN REAL TIME. I UNDERSTAND ITS DEFECTIVE IN MOST MAZDAS WITH NAVIGATION IN 2016 AND BEYOND. THE IS A CLASS ACTION LAW SUIT STARTING  TO BE FILED ABOUT THIS.  *BF  CONSUMER STATED REGARDING DEFECTIVE AUTOMATIC BRAKING SYSTEM ON 2018 MAZDA CX-9. I HAVE NOT HEARD BACK AFTER FILING THIS COMPLAINT 2 MONTHS AGO. UPDATED 8/24/18*JB","products":[{"type":"Vehicle","productYear":"2018","productMake":"MAZDA","productModel":"CX-9","manufacturer":"Mazda Motor Corp."}]}]}