{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11056911,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/25/2017","dateComplaintFiled":"12/27/2017","vin":"1FM5K7D86GG","components":"ENGINE","summary":"I HAVE READ MANY COMPLAINTS ABOUT EXHAUST ENTERING THIS VEHICLE WHILE DRIVING.  FORD'S REMEDY IS NOT CORRECTING THE DEFECT. SOME PEOPLE HAVE TAKEN THEIR VEHICLES TO THE DEALER UP TO 7 TIMES AND THE PROBLEM STILL EXISTS.  SOME PEOPLE HAVE PASSED OUT FROM THE FUMES AND CRASHED THEIR VEHICLES.  HOW  MANY COMPLAINTS DO YOU NEED TO RECEIVE TO ISSUE A SAFETY RECALL?  DO YOU EVEN READ THESE COMPLAINTS.  I CALLED YOUR HOT LINE THIS MORNING AND NO ONE COULD GIVE ME ANY INFORMATION  ABOUT THE PROBLEM AFTER WAITING ON HOLD FOR 25 MINUTES.  YOUR  WEBSITE ONLY SHOWS COMPLAINTS AND NO UPDATES ABOUT YOUR  INVESTIGATION OF THE ISSUE.  I CALLED FORD TWICE AND GOT THE RUN  AROUND.  I CALLED MY DEALER TWICE WITH NO SATISFACTION.  HOW MANY PEOPLE NEED TO GET SICK OR DIE BEFORE YOU TAKE ACTION. MY  VEHICLE IS OVER 2 YEARS OLD AND ONLY HAS 2800 MILES ON IT BUT IT  HAS ISSUES WITH EXHAUST  ENTERING THE VEHICLE.  I READ THAT FORD  WILL REPROGRAM THE CLIMATE CONTROL MODULE TO LET MORE FRESH  AIR IN FROM OUTSIDE BUT THAT WILL NOT FIX THE PROBLEM BECAUSE THERE IS NO FRESH AIR WHEN YOU ARE DRIVING IN TRAFFIC AND DRAWING IN EXHAUST FROM ALL THE CARS IN FRONT OF YOU.  I WILL FIX THE PROBLEM MYSELF OR WAIT UNTIL YOU OR FORD KNOWS THE REAL CAUSE OF THE PROBLEM AND DECIDES TO FIX IT INSTEAD OF TRYING TO  PACIFY THE OWNERS.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"EXPLORER","manufacturer":"Ford Motor Company"}]}]}