{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11058456,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/21/2017","dateComplaintFiled":"01/04/2018","vin":"2T3RFREV5EW","components":"UNKNOWN OR OTHER","summary":"I HAVE A TOYOTA RAV4 2014 XLE AWD.  THE RADIO SYSTEM WENT OUT SHOWING A PICTURE ON THE SCREEN OF THE RADIO AND WHAT SEEMED TO BE A REBOOTING OF THE SYSTEM CONSTANTLY. THE USB PORT IS ALSO SHORTING OUT. TO NOTE WHAT I WAS DOING, I WAS TURNING THE CAR ON IN MY GARAGE TO LEAVE AND RUN ERRANDS FOR THE DAY.  THIS ALL HAPPENED ON THE SAME DAY.  I ONLY USE THE SYSTEM FOR CD PLAYING, RADIO PLAYING, AND OCCASIONALLY NAVIGATION.  WHEN I CALLED THE DEALERSHIP THE FIRST RESPONSE WAS I WOULD HAVE TO PAY $98 EACH FOR A SYSTEM CHECK ON BOTH PROBLEMS.  ALSO, I GAVE THE VIN NUMBER TO THE TOYOTA SERVICE REP AND HE STATED THERE WAS AN UPDATE AVAILABLE AT NO COST TO ME.  I DROPPED THE CAR OFF AND THE REP CALLED ME AND SAID HE MADE A MISTAKE; THERE WAS NO UPDATE AND THE RADIO IS NOT WORKING AT ALL. THE COST WOULD BE $1200.  HE WANTED TO KNOW HOW MANY MILES I HAD ON THE CAR AND IF BOUGHT IT NEW, WHICH I DID BUY IT NEW AT HIS DEALERSHIP.      I RESEARCHED THIS PROBLEM WITH OTHER RAV4 VEHICLES WITH SAME YEAR.  ALSO, OTHER TOYOTA VEHICLES WITH SAME TYPE RADIO SYSTEM AND THERE IS A PROBLEM WITH ALL OF THEM DOING THE SAME THING MINE IS DOING.  I FEEL A VEHICLE THAT IS ONLY 3 YEARS OLD SHOULD NOT BE HAVING THIS TYPE OF ISSUE AND IT SHOULD BE FIXED WITH AN UPGRADE, NOT THE FACT THE RADIO IS BROKEN AS WELL AS USB PORT NOT WORKING.  I TAKE CARE OF MY CAR.  IT STILL LOOKS NEW!    I HAVE OWNED TOYOTA VEHICLES SINCE I WAS 16 AND I AM NOW 54.  I AM VERY DISAPPOINTED WITH THE FACT THE TYPE OF RADIO MOST OF THE NEWER TOYOTAS HAVE INSTALLED ARE HAVING THIS ISSUE AND TOYOTA IS NOT ADDRESSING IT AS THEY SHOULD.     I KNOW THIS IS NOT A SAFETY ISSUE, BUT I FEEL IT IS AN ISSUE THAT NEEDS TO BE ADDRESSED BY TOYOTA AS I FEEL THERE IS CLEARLY A PROBLEM.","products":[{"type":"Vehicle","productYear":"2014","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]}]}