{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11061559,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/27/2017","dateComplaintFiled":"01/10/2018","vin":"4S4BSATC4J3","components":"UNKNOWN OR OTHER","summary":"STARLINK RADIO IN TOURING MODEL WITH 8\"SCREEN UNRELIABLE. HAD ISSUES WITH TOUCHSCREEN FREEZING AND CD LOADING ERROR FROM PURCHASE DATE IN AUGUST TO DEC. 18, 2017. DEALER TRIED TO PERFORM SOFTWARE UPDATE AND FRIED RADIO. RADIO WAS REPLACED.    ISSUES WORSE WITH NEW RADIO. TOOK 2500 MILE TRIP AND HAD COMPLETE FAILURE OF RADIO, NAVIGATION, BLUETOOTH, BACKUP CAMERA. LETTING CAR SIT CLEARED SOME ERRORS BUT LATER SIMILAR PROBLEMS REOCCURRED.    ALSO HAVE ISSUE WITH DOORS DO NOT ALWAYS LOCK WHEN SHIFTING INTO GEAR OR UNLOCKING WHEN SHIFTING INTO PARK. THE RADIO CONTROLS THESE SETTINGS AND ALL DOORS ARE TO UNLOCK WHEN SHIFTED TO REVERSE OR DRIVE AND UNLOCK WHEN SHIFTED TO PARK.     SOMETIMES NO DOORS LOCK WHEN SHIFTING INTO REVERSE OR DRIVE.    SOMETIMES ONLY THE FRONT DOORS UNLOCK WHEN SHIFTING TO PARK SOMETIMES NO DOORS UNLOCK WHEN SHIFTING TO PARK.    DURING ONE PERIOD WHEN RADIO WAS OUT THE CAR WOULD NOT START UNTIL THE DRIVERS DOOR WAS OPENED AND CLOSED 3 TIMES.    ISSUE WITH LOSS OF RADIO AND OTHER COMPONENTS OCCURS WHEN STARTING THE CAR. IT HAS NEVER OCCURRED WHILE DRIVING.    EXTREMELY CONCERNED ABOUT DOORS NOT LOCKING AND UNLOCKING SERIOUS SAFETY ISSUE.     SUBARU APPEARS TO KNOW ABOUT THE ISSUE BUT DEALERS HAVE HAVE LITTLE INFORMATION AND SUBARU HAS NOT NOTIFIED OWNERS OF THE ISSUES BUT NUMEROUS POSTS IN SUBARU OUTBACK FORUM INDICATE NUMEROUS OTHER OWNERS WITH THE 8\" SCREEN ARE HAVING SIMILAR ISSUES.","products":[{"type":"Vehicle","productYear":"2018","productMake":"SUBARU","productModel":"OUTBACK","manufacturer":"Subaru of America, Inc."}]}]}