{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11062338,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/22/2017","dateComplaintFiled":"01/12/2018","vin":"1C4RJEAG8CC","components":"ELECTRICAL SYSTEM","summary":"ON OCTOBER 22, 2017 MY CAR STARTED TO HEAT UP AND TURN OFF ON ME. WHEN I HAD IT TOWED TO THE DEALER THEY ADVISED ME THAT MY ALTERNATOR WENT BAD AS A RESULT OF A RECALL THAT THE ALTERNATOR HAD. THE DEALER TOLD ME THAT THE RECALL PART WAS NOT AVAILABLE AND I WOULD HAVE TO PAY OUT OF POCKET FOR IT AND THEN GET REIMBURSED. WHILE THE ALTERNATOR GOT REPAIRED THE DEALER CONTACTED ME LETTING ME KNOW THAT AS A RESULT OF THE ALTERNATOR GETTING MESSED UP IT AFFECTED THE POWERTRAIN CONTROL MODULE. I CONTACTED THE FCA AND TOLD THEM THE ISSUE AND THEY REASSURED ME THAT IF THE POWERTAIN MODULE WAS AFFECTED AS A RESULT OF THE ALTERNATOR THAT THAT WOULD ALSO BE REIMBURSED. THE CUSTOMER SALES REP ALSO CONFIRMED THIS TO THE SERVICE ADVISOR OF THE DEALERSHIP. NOW THREE MONTHS LATER I GET A PHONE CALL THAT THEY WILL NOT BE ABLE TO REIMBURSE ME FOR POWERTRAIN MODULE BECAUSE THEY HAVE YET TO RECEIVE THE ALTERNATOR PIECE AND HAVEN'T LOOKED INTO WHAT THE ALTERNATOR COULD AFFECT. HOW DOES ONE REP CONFIRM THAT IT IS GOING TO BE COVERED AND ANOTHER REP TURN AROUND AND DENY MY CLAIM. HAD MY ALTERNATOR NEVER BLEW MY POWERTRAIN WOULD HAVE STILL WORKED PROPERLY. NOW HOW DO I GO ABOUT GETTING MY MONEY BACK.","products":[{"type":"Vehicle","productYear":"2012","productMake":"JEEP","productModel":"GRAND CHEROKEE","manufacturer":"Chrysler (FCA US, LLC)"}]}]}