{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11062351,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/11/2018","dateComplaintFiled":"01/12/2018","vin":"1FTZR15E36P","components":"AIR BAGS","summary":"TAKATA RECALL  ON 01/11/2018 I WENT TO THE SAFECAR.GOV WEBSITE TO VERIFY THE TAKATA RECALL ON MY 2006 FORD RANGER. AFTER I VERIFIED IT, I CONTACTED THE WEST-HERR FORD DEALERSHIP IN HAMBURG, NY, TO SCHEDULE AN APPOINTMENT. I WAS TOLD BY THEIR SERVICE DEPARTMENT THAT THE PARTS REQUIRED TO FIX THE RECALL ARE NOT AVAILABLE AND WOULD NOT BE AVAILABLE UNTIL AT LEAST 02/28/2018. A RENTAL VEHICLE WAS NOT OFFERED. THIS IS UNACCEPTABLE CONSIDERING THE LOCAL NEWS IS URGING OWNERS OF THE VEHICLES NOT TO DRIVE THEM UNTIL THE PROBLEM IS FIXED. I EVEN CONTACTED FORD CUSTOMER SERVICE 1-800-392-3673 AND WAS GIVEN THE SAME RUN AROUND EXCUSE. NO RENTAL VEHICLE OFFERED. I ALSO CONTACTED DAVE SMITH FORD IN WILLIAMSVILLE, NY, AND WAS TOLD YET AGAIN THAT THE PARTS WERE NOT AVAILABLE. I WASN'T OFFERED A RENTAL NOR WAS I EVEN GIVEN A POSSIBLE DATE AS TO WHEN THE PARTS WOULD ARRIVE. THIS IS RIDICULOUS TO ME!  FORD HAD MORE THAN ENOUGH TIME TO GET THESE PARTS OUT TO DEALERSHIPS. OWNERS ARE BEING TOLD NOT TO DRIVE THEIR VEHICLES AND TO HAVE THE DEALERSHIP COME AND TOW THE VEHICLE BECAUSE IT IS UNSAFE TO DRIVE. IN THE MEANTIME WE ARE EXPECTED TO IGNORE THE FACT THAT THE NEXT TIME WE DRIVE OUR TRUCKS IT COULD POTENTIALLY KILL US BECAUSE THE PARTS AREN'T AVAILABLE. COMPLETELY AND UTTERLY UNACCEPTABLE!","products":[{"type":"Vehicle","productYear":"2006","productMake":"FORD","productModel":"RANGER","manufacturer":"Ford Motor Company"}]}]}