{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11062767,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/09/2018","dateComplaintFiled":"01/15/2018","vin":"5TDZA23C54S","components":"UNKNOWN OR OTHER","summary":"FYI: I AM A NHTSA EMPLOYEE; I'M THE LEAD ENGINEER FOR FUEL ECONOMY.  I SIT AT W43-448.  THE DRIVER SIDE DOOR PANEL POPS OUT AND GETS STUCK ON THE JAMB ON THE FLOOR AND THEN YOU CANNOT OPEN THE DOOR FROM INSIDE. THE MAIN PROBLEM IS IN THE WAY THE HANDLE IS SECURED TO THE DOOR STEEL.. IT IS A PLASTIC PIECE INSIDE AND WHEN IT WEARS FROM PULLING ON IT, IT SLIPS OUT. THAT PUTS TENSION ON THE PLASTIC DOOR CLIPS AROUND THE EDGES THAT ARE SUPPOSED TO HOLD THE PANEL ON. WHEN THE CENTRAL ANCHOR IN THE DOOR HANDLE GOES, IT CAUSES THE DOOR TO FLEX AND THE PERIPHERAL CLIPS CAN'T HOLD ON SO THEY POP OUT. WHEN THIS HAPPENS, THE DOOR CANNOT OPEN BECAUSE THE FLOOR HAS A RISE AT THE LEADING EDGE, AND THE PANEL HAS DROPPED BELOW IT, TRAPPING THE DOOR.  THIS HAPPENED WITH THE ORIGINAL DOOR, WHICH WAS REPAIR DUE TO A DEER RUNNING INTO THE VEHICLE.  IT EVENTUALLY HAD TO SPEND OVER $1000 TO GET A NEW PANEL FROM TOYOTA AND NOW, LESS THAN A YEAR AFTER BEING INSTALLED, THIS PANEL HAS ALSO FAILED.  TOYOTA KNOWS THAT THERE IS AN ISSUE WITH THESE PANELS, BUT IS CLUELESS ABOUT HOW TO EMPLOY A LASTING FIX.  IT'S A POOR DESIGN, ESPECIALLY WITH THE MAIN SCREW BEING LOCATED UNDER THE ARMREST/DOOR PULL, A LOCATION WITH EXPERIENCES THE MOST STRESS.  THERE IS A WEBPAGE THAT DETAILS SIMILAR ISSUES, WHICH CAN BE FOUND HERE: HTTP://WWW.SIENNACHAT.COM/FORUM/15-GENERAL-DISCUSSION/3366-2005-TOYOTA-SIENNA-DRIVER-PASSENGER-DOOR-PANEL-POPPING-OUT.HTML#/TOPICS/3366?PAGE=3","products":[{"type":"Vehicle","productYear":"2004","productMake":"TOYOTA","productModel":"SIENNA","manufacturer":"Toyota Motor Corporation"}]}]}