{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11063403,"manufacturer":"Porsche Cars North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/08/2015","dateComplaintFiled":"01/17/2018","vin":"WP0AB2A76AL","components":"ENGINE","summary":"CAMSHAFT CONTROLLER RECALL.  ON 9/8/2015, MY VEHICLE ABRUPTLY STOPPED WHILE I WAS DRIVING ON THE HIGHWAY. I WAS TRAVELING ABOUT 60MPH AND SUDDENLY HEARD A LOUD NOISE AND THE CAR WENT COMPLETELY DARK. ALL OF THE ELECTRICAL COMPONENTS WERE DEAD. I COASTED OVER TO THE EMERGENCY LANE AND WHEN I TRIED TO RESTART THE VEHICLE NOTHING HAPPENED. AFTER HAVING THE VEHICLE TOWED TO THE PORSHE DEALER, I WAS TOLD THAT THE \"CAMSHAFT\" BROKE OFF IN THE ENGINE AND THE REPAIR WOULD COST OVER $5,000.  AS I HAD OWNED THE VEHICLE FOR SEVERAL YEARS AND IT WAS THOROUGHLY MAINTAINED AT THE DEALER, I INQUIRED AS TO HOW SUCH A MAJOR REPAIR COULD HAPPEN. THE CAR WAS ONLY 3/4 YEARS OLD AT THIS TIME.  I WAS TOLD THAT THERE WAS NO REASON AND THAT SOMETIMES \"THINGS JUST BREAK\".  MY PORSCHE WAS OUT OF WARRANTY SO I WAS FORCED TO PAY FOR THE REPAIR OUT OF POCKET.  WHEN I CONTACTED THE SERVICE MANAGER TO COMPLAIN THAT THE ISSUE MUST HAVE BEEN A MANUFACTURER'S DEFECT, THEY AGREED BUT WOULD NOT COVER THE COST OF THE REPAIR. I COMPLAINED DIRECTLY TO PORSCHE HEADQUARTERS AND RECEIVED $500 OFF OF THE COST OF THE REPAIR.  MIND YOU, I STILL HAD TO PAY OVER $5,000 TO CORRECT THE ISSUE. ABOUT A YEAR OR SO LATER, I RECEIVED A NOTICE IN THE MAIL THAT THERE WAS A RECALL PENDING ON THE EXACT ISSUE THAT I PAID FOR.  I HAVE CONTACTED PORSCHE HEADQUARTERS SEVERAL TIMES TO OBTAIN REIMBURSEMENT FOR THE REPAIR, HOWEVER I KEEP BEING TOLD THAT I HAVE TO WAIT UNTIL THEY SEND OUT AN \"OFFICIAL NOTICE\" OF THE RECALL AND ONLY THEN, WILL I BE ABLE TO SUBMIT FORMS TO RECEIVE REIMBURSEMENT.  I'M AT A LOSS AS TO WHY I, AS A CUSTOMER, HAVE TO JUMP THROUGH HOOPS TO GET MY MONEY.  ESPECIALLY SINCE THE REPAIR WAS DONE AT AN AUTHORIZED PORSCHE DEALER & THEY HAVE ALL OF THE DOCUMENTATION IN THEY SYSTEM. I ALSO HAVE A COPY OF THE INVOICE AND CAN PROVIDE IF NECESSARY.","products":[{"type":"Vehicle","productYear":"2010","productMake":"PORSCHE","productModel":"PANAMERA S","manufacturer":"Porsche Cars North America, Inc."}]}]}