{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11065248,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/19/2018","dateComplaintFiled":"01/26/2018","vin":"WDC0G4KB6GF","components":"SERVICE BRAKES","summary":"I BOUGHT A NEW 2016 MODEL (FEB. 2016), AROUND NOV 2016, THE ROTORS STARTED MAKING SQUEAKING NOISE WHEN BACKING UP, SO I TOOK TO DEALER TO DIAGNOSE.  AT FIRST, THEY COULDN'T FIND THE ISSUE BUT AFTER READING ON THE MERC FORUM, I TOOK THE CAR BACK TO DEALER (JAN. 2017), ASKED TO CHECK THE ROTORS (NOT JUST THE BREAKS), FOUND THE ISSUE AND I PAID FOR THIS REPAIR.  FAST FORWARD, JAN 2018, BROUGHT THE CAR BACK BECAUSE THE SAME SQUEAKING SOUND CAME BACK.  I CALLED MERC CUSTOMER SERVICE, S/W \"IRENE\", AND SHE SAID THEY ARE AWARE OF THE ISSUE AND SHE WILL WORK WITH DEALER TO SEE IF THEY CAN FIX W/O FEE.  SO LONG STORY SHORT, NEITHER THE DEALER NOR MERC ARE WILLING TO ADMIT THAT THIS IS A KNOWN ISSUE AND WON'T PAY FOR THE REPAIR.  THEY ARE WILLING TO GIVE ME \"15%\" DISCOUNTS.  SO, I AM WRITING TO ASK FOR YOUR HELP, PLEASE LET ME KNOW IF OTHER OWNERS HAVE SAME ISSUE, SHOULD THIS BE AN OVERALL RECALL?","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES BENZ","productModel":"GLC","manufacturer":"Mercedes-Benz USA, LLC"}]}]}