{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11065665,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/20/2018","dateComplaintFiled":"01/29/2018","vin":"","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"AFTER REPLACING THREE RIGHT SIDE HEADLIGHT BULBS IN MY 20K MILES OF OWNERSHIP, LAST WEEK BOTH HEADLIGHTS WENT OUT AT THE SAME TIME WHILE DRIVING DOWN THE HIGHWAY. I HEARD A STRANGE NOISE AS IF A RELAY WAS CONTINUOUSLY BEING TRIGGERED. I HAVE HEARD LOTS OF STRANGE RELAY SOUNDS(CHATTER)  FROM BENEATH THE DASH OF THIS VEHICLE.   I CHECKED FUSES; THOUGH VOLKSWAGEN DOES NOT PROVIDE OR PUBLICLY PUBLISH FUSE BOX DIAGRAMS,  I WAS ABLE TO CONFIRM CONTINUITY ON EACH FUSE.  MY NEXT STEP WAS TO CHANGE THE HEADLIGHT BULBS SO AS USUAL I BOUT THE TOP OF THE LINE  BULB FOR THE CAR, THIS DIDN'T CHANGE A THING. I BROUGHT THE CAR INTO A VOLKSWAGEN DEALER WHO CLAIMS THE BULBS JUST BURNT OUT AT THE SAME TIME BECAUSE I WAS USING \"AFTERMARKET BULBS\". IN OTHER WORDS, I WOULD HAVE TO BRING MY CAR INTO THE DEALER TO REPLACE SIMPLE ELECTRICAL COMPONENTS SUCH AS BULBS AND FUSES. AS AN ELECTRONICS SPECIALIST WORKING IN RESEARCH AND DESIGN I FIND THE RATE AT WHICH THE BULBS ARE FAILING TO BE BOTH ALARMING AND INDICATIVE OF A PROBLEM SOME WHERE ELSE IN LIGHT POWER CIRCUIT (RELAYS, SHORTS, TOLERANCES) . IT SEEMS LIKE MANY OTHER VW JETTA OWNERS FOR 2011-2014 ARE HAVING THIS ISSUE. I AM VERY  UNHAPPY WITH THE FACT THAT I HAVE TO BRING MY CAR IN TO A SHOP TO HAVE HEADLIGHTS REPLACED. WHILE AT THE SAME TIME VW PUBLISHES NO INFORMATION FOR THE VEHICLE OWNER TO TROUBLESHOOT THESE ISSUES ON THEIR OWN. KINDA SEEMS WRONG, MAYBE ILLEGAL.","products":[{"type":"Vehicle","productYear":"2014","productMake":"VOLKSWAGEN","productModel":"JETTA","manufacturer":"Volkswagen Group of America, Inc."}]}]}