{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11067288,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/05/2018","dateComplaintFiled":"02/06/2018","vin":"WBA3A5C59DF","components":"STEERING","summary":"WHILE DRIVING ON A FREEWAY, I GET THIS WARNING ON THE DASHBOARD \"DRIVE MODERATELY, INCREASED STEERING EFFORT REQUIRED. CONSULT SERVICE CENTER.\" THE STEERING WAS VERY TOUGH TO ROTATE AND IT CREATED PANIC. I PULLED TO THE NEAREST PARKING LOT AND STOPPED. AFTER A COUPLE OF HOURS,  THE STEERING WAS MORE MANAGEABLE. I DECIDED TO DRIVE TO BMW DEALER FOR DIAGNOSTIC AND REPAIR OF THE CAR. AFTER A DAY OF TESTING, THE DEALER CAME BACK SUGGESTING THE CAR NEEDS A SOFTWARE UPDATE AND WILL COST 600 USD. I WAS VERY SURPRISED THAT THE SOFTWARE UPDATE SHOULD HAVE BEEN A RECALL INSTEAD OF CHARGING AS IF IT IS A FEATURE. I WOULD REQUEST NHTSA TO LOOK INTO THE MATTER AND MAKE BMW RESPONSIBLE FOR SUCH MISTAKES INSTEAD OF CONSUMER PAYING. I COULD HAVE BEEN IN AN ACCIDENT ON THE FREEWAY FOR A SOFTWARE BUG WHICH BMW CREATED. IF THIS IS HOW BMW INTENDS TO MAKE MONEY OF SERVICE, IT IS A SERIOUS CORRUPTION AND SHOULD BE INVESTIGATED. LET ME KNOW IF YOU IF YOU NEED ANY FURTHER INFORMATION TO MAKE A CASE OR TEST THE CAR.  ## VIN PASSED ## 2013 ##","products":[{"type":"Vehicle","productYear":"2013","productMake":"BMW","productModel":"328I","manufacturer":"BMW of North America, LLC"}]}]}