{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11072096,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/09/2018","dateComplaintFiled":"02/10/2018","vin":"1C4RJFAT0CC","components":"ELECTRICAL SYSTEM","summary":"MADE AN APPOINTMENT AT AUTONATION ON I45 IN SPRING, TX TO CLEAR UP 3 RECALLS, ONE OF WHICH WAS THE SUN VISOR WIRING CBXDP361AB. I DROPPED MY CAR OFF AT 845 AM. I WAS INFORMED MY CAR WOULD BE COMPLETED @ 400PM. WHEN I CHECKED IN WITH THE SERVICE ADVISOR I WAS INFORMED MY CAR WAS READY AND TO PICK UP THE KEY FROM THE CASHIER. I PICKED UP THE KEY AND INVOICE FROM THE CASHIER AND ONE OF THE RECALLS SAID 'NO WORK PERFORMED'. I FOUND THE SERVICE ADVISOR WHO SAID SHE 'FORGOT' TO TELL ME THAT THE PART WAS ON BACKORDER AND SHE HAD NO IDEA WHEN THE PART WOULD BE IN. THAT'S UNACCEPTABLE FOR A RECALL TO OCCUR AND THERE'S NO ANSWER TO WHEN THE RECALL WILL BE RESOLVED.","products":[{"type":"Vehicle","productYear":"2012","productMake":"JEEP","productModel":"GRAND CHEROKEE","manufacturer":"Chrysler (FCA US, LLC)"}]}]}