{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11072334,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2017","dateComplaintFiled":"02/12/2018","vin":"1FMCU03Z18K","components":"STEERING","summary":"TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) IN 2016. THE VEHICLE WAS TAKEN TO BELL FORD (2401 WEST BELL RD, PHOENIX, AZ 85013) WHERE IT WAS DIAGNOSED THAT A SOFTWARE UPDATE WAS REQUIRED. LATER, WHILE OPERATING THE VEHICLE, THE STEERING WHEEL VIBRATED WHILE THE ENGINE IDLED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING RACK REPLACEMENT AND STEERING CALIBRATION NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED, BUT NO ASSISTANCE WAS OFFERED. THE CONTACT INDICATED THAT THE FAILURE PROGRESSED AND THE POWER STEERING ASSIST WAS INOPERABLE. THE FAILURE MILEAGE WAS 95,000.  *TR","products":[{"type":"Vehicle","productYear":"2008","productMake":"FORD","productModel":"ESCAPE","manufacturer":"Ford Motor Company"}]}]}