{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11074371,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/17/2018","dateComplaintFiled":"02/22/2018","vin":"JTMJFREV5GJ","components":"VISIBILITY","summary":"TL* THE CONTACT OWNS A 2016 TOYOTA RAV4. WHILE DRIVING HIGHWAY SPEEDS, A ROCK STRUCK THE SUN ROOF, FRACTURED IT, AND CAUSED GLASS TO EXPLODE AND IMPLODE INSIDE THE VEHICLE. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO A DEALER (FINDLAY TOYOTA FLAGSTAFF, 5030 E MARKETPLACE DR, FLAGSTAFF, AZ 86004, (888) 736-7324) WHO AT FIRST INDICATED THAT THEY WOULD REPLACE THE PART. THE DEALER THEN STATED THAT THE PART WOULD BE REPLACED BY A WARRANTY AND THE END RESULT WAS THAT THEY REFUSED TO PROVIDE A REPLACEMENT OF THE PART AND ADVISED THE CONTACT TO CALL THE INSURANCE COMPANY. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY WOULD PROVIDE A FOLLOW-UP RESPONSE WITHIN A DAY TO DETERMINE IF THEY COULD REMEDY THE FAILURE BY REPLACING THE PART THAT FAILED PREMATURELY. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]}]}