{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11075776,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2018","dateComplaintFiled":"03/02/2018","vin":"4M2CU81739K","components":"STEERING","summary":"RECALL ON MARINER. TOOK IT IN TO HAVE RECALL REVIEWED AND THEY DID THE SOFTWARE UPDATE AND THEN MY POWER STEERING FAILED WITHIN A MONTH. THE RECALL STATES THERE ARE 3 FIXES AND FORD IS CHOOSING TO DO THE SOFTWARE UPDATE SO THEN THE SOFTWARE CAN'T COMMUNICATE WITH THE POWER STEERING SO IT IS FAILING. MY LOCAL DEALER TRIED TO CONTACT FORD TO HAVE WHAT THEY DID AMENDED SO THEY CAN FIX IT. THEY RAN ANOTHER TEST ON IT AND IT THREW ANOTHER POWER STEERING CODE. WENT TO LEAVE MY DEALER AND MY POWER STEERING WAS COMPLETELY OUT AT THAT POINT. FORD IS NOT DOING THE PROPER FIXES. THE SOFTWARE UPDATE IS CAUSING THE POWER STEERING TO FAIL WITHIN A FEW WEEKS   TO A MONTH OR TWO. THIS RECALL NEEDS TO BE REOPENED.","products":[{"type":"Vehicle","productYear":"2009","productMake":"MERCURY","productModel":"MARINER","manufacturer":"Ford Motor Company"}]}]}