{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11075802,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/09/2017","dateComplaintFiled":"03/02/2018","vin":"5YFBURHE1EP","components":"ELECTRICAL SYSTEM","summary":"THE DISPLAY SCREEN FOR THE RADIO, NAVIGATION, MAINTENANCE REMINDERS, HANDS FREE PHONE USE, ETC. SUDDENLY STOPPED WORKING WHEN STARTED MY CAR. THE SCREEN ONLY SHOWS AN ICON WITH A STATUS BAR THAT MAKES IT APPEAR THAT THE COMPUTER THAT OPERATES THIS SYSTEM IS TRYING TO RESTART. THE SCREEN ITSELF WORKS, BUT THE COMPUTER WON'T BOOT-UP. THIS IS DISTRACTING WHILE DRIVING, AND PREVENTS THE USE OF ALL THE SAFETY FEATURES THAT RELY ON IT'S FUNCTION. I HAVE DONE EXTENSIVE READING ON THE INTERNET AND HAVE FOUND THAT THIS IS A COMMON PROBLEM IN 2014-2016 TOYOTA VEHICLES THAT HAVE THE PREMIUM ENTUNE SYSTEM WITH NAVIGATION. THEY ADMITTEDLY STATE THAT THE FUGITSU COMPONENT IS FAULTY AND THEY HAVE SINCE STARTED USING A PANASONIC UNIT TO AVOID FUTURE PROBLEMS. TOYOTA PRICES THE REPLACEMENT PART AT $3450. THIS IS UNACCEPTABLE, WHEN THEY KNOW THAT THE PROBLEM IS NOT THE FAULT OF THE CAR OWNER, BUT RATHER A FAULTY PART THAT WAS USED DURING THE MANUFACTURE OF THE VEHICLE. ACCORDING TO THE POST OF ONE TOYOTA TECHNICIAN, TOYOTA HAS REPLACED 1 MILLION OF THESE UNITS, BUT UNLESS THE VEHICLE IS STILL UNDER WARRANTY THEY REFUSE TO COVER THE REPAIR COST BECAUSE TOYOTA DOES NOT THINK THIS MALFUNCTION IS A SAFETY ISSUE A RECALL OR WARRANTY EXTENSION HAS NOT BEEN ISSUED. I THINK IT IS A SAFETY ISSUE WHEN THE HANDS-FREE FUNCTION DOES NOT WORK AND THE SCREEN IS VISUALLY DISTRACTING AS IT CONSTANTLY POWERS ON AND OFF.  IT ALSO MEANS AN INOPERABLE NAVIGATION SYSTEM COULD BE A SAFETY ISSUE AS WELL AS NOT HAVING THE HANDS-FREE CALLING AND TEXTING. I HAVE TRIED TO RESET THE RADIO, DO A HARD RESET BY HOLDING THE POWER BUTTON AND REPLACING THE BATTERY. NOTHING WORKS. I CALLED TOYOTA AND GOT ROUTED AROUND AND HUNG UP ON. MECHANIC QUOTED ME MORE THAN $3500 FOR THE REPAIR. THIS IS UNACCEPTABLE WHEN IT IS A KNOWN ENTUNE DEFECT AFFECTING MANY MODELS ACROSS MANY YEARS!","products":[{"type":"Vehicle","productYear":"2014","productMake":"TOYOTA","productModel":"COROLLA","manufacturer":"Toyota Motor Corporation"}]}]}