{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11076080,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/28/2018","dateComplaintFiled":"03/03/2018","vin":"5J6RM3H52EL","components":"SEAT BELTS","summary":"A COUPLE OF WEEKS AGO, ON FEBRUARY 16TH OR 17TH I STRUGGLED TO PUT MY SEATBELT ON. THIS WAS THE FIRST I HAD SEEN OF ANY ISSUES WITH MY SEATBELT. AS I INVESTIGATED FOR THAT I COULD SEE THAT BOTH THE SEATBELTS IN THE BACK HAD BEEN AFFECTED AND SO HAD THE PASSENGER SEAT BELT. I BOOKED AN APPOINTMENT WITH HONDA DEALERSHIP SCOTT ROBINSON IN TORRANCE AND WAS MET BY A VERY HOSTILE MEMBER OF STUFF WHO TOOK A LOOK AROUND MY CAR (NO TESTING OR INVESTIGATIONS) AND THEN QUOTED $1387 FOR PARTS AND $800 FOR LABOR. THE EMPLOYEE PROCEEDED, WITHOUT HAVING DONE ANY INVESTIGATIONS, THAT EITHER MY SON (REFERRING TO AUTISTIC BEHAVIORS) OR THE DOG DAMAGED MY SEATBELTS. I TOLD HIM NOT TO EQUATE AUTISM WITH VANDALISM, MY SON IS AUTISTIC BUT HE IS NOT A SAVAGE ALSO I CHALLENGE ANY HUMAN TO CHEW THROUGH SEATBELTS. THE EMPLOYEE THEN PROCEEDED TO CLAIM HE KNEW ALL ABOUT AUTISM AND COULD CRITICIZE AS HE PLEASED. I UNDERSTAND SCOTT ROBINSON ARE A PRIVATE DEALERSHIP BUT I WILL SAY THE BEHAVIOR OF THEIR STAFF IS APPALLING. I DECIDED IT WOULD BE BEST I TAKE MY CAR AND LEAVE AS I FELT THAT THE LACK OF INVESTIGATION AND IGNORING THE FACT THAT THERE IS A WARRANTY ON THE SEATBELTS TOPPED WITH INSULTING MY DISABLED SON WAS ENOUGH FOR ME TO BE THERE ANYMORE. I HOPE HONDA WILL HELP ME WITH THIS AND INVESTIGATE THE BELT FEED AS IT SEEMS THAT THE ISSUE IS INTERNAL RATHER THAN EXTERNAL. SOMETHING INSIDE THE BELT FEED IS CATCHING OR GRAZING THAT IS HAS WORN THE BELT DOWN INTO FRAYING.","products":[{"type":"Vehicle","productYear":"2014","productMake":"HONDA","productModel":"CR-V","manufacturer":"Honda (American Honda Motor Co.)"}]}]}