{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11078641,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/12/2018","dateComplaintFiled":"03/12/2018","vin":"2HGFA16559H","components":"AIR BAGS","summary":"TAKATA RECALL. MY COMPLAIN IS THE HONDA MANAGER 'JOSE DOMINGUEZ ' IS NOT HANDLING THINGS PROFESSIONALLY. I MADE A APPOINTMENT WITH A HONDA REPRESENTATIVE BECAUSE I HAVE A RECALL ON MY 2009 HONDA CIVIC. I MADE THE APPOINTMENT WITH HER AND SHE TOLD ME SHE'D BE ABLE TO GET ME A CAR TO USE BECAUSE A SHUTTLE WOULDN'T WORK. I SHOW UP ON MY APPOINTMENT DATE MARCH 12 AT 7:30. THEY TOLD ME THEY COULDN'T GIVE ME A CAR AS I WAS UNDER 21. I UNDERSTAND THAT BUT NO ONE COMMUNICATED WITH ME THAT YOU HAD TO BE AT LEAST 21 YEARS OF AGE. SO I WAS VERY UPSET AS I HAD TO WAKE UP EARLY WHEN IT COULD'VE BEEN AVOIDED IF I GOT ASKED THE RIGHT QUESTIONS. SECOND COMPLAINT, JAMES DOMINGUEZ (SANTA FE HONDA MANAGER) WANTS ME TO COME WHEN I'M WORKING TO BRING IN MY CAR BUT I CANNOT DO THAT BECAUSE  I HAVE TO STAY ON THE JOB SITE. I EXPLAINED THAT TO HIM. HE SAYS, 'THAT'S YOUR FAULT BECAUSE YOU DON'T HAVE TIME TO BRING IT IN'. I ONLY HAVE SUNDAYS AVAILABLE, WHICH I TOLD HIM, BUT HE SAID HE CAN'T ACCOMMODATE ME. SO I DON'T KNOW WHAT TO DO ABOUT THIS AIR BAG RECALL BECAUSE I DON'T HAVE TIME TO TAKE IT IN.","products":[{"type":"Vehicle","productYear":"2009","productMake":"HONDA","productModel":"CIVIC","manufacturer":"Honda (American Honda Motor Co.)"}]}]}