{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11079592,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/13/2018","dateComplaintFiled":"03/15/2018","vin":"5NPEB4AC7BH","components":"STEERING","summary":"THE STEERING WHEEL CLICKS WITH A TWO INCH PLAY IN EITHER DIRECTION WHEN THE VEHICLE IS STATIONARY OR IN MOTION. THE CLICK IS VERY LOUD PLUS THE VEHICLE SHIMMIES WHILE BEING DRIVEN  ! WHEN THE STEERING WHEEL IS CLICKING A CATCH IN THE WHEEL CAN BE FELT!    HYUNDAI DEALER SERVICE MAN SAID THE PROBLEM WAS A FLEXIBLE RUBBER STEERING COUPLER AND IT WAS WORE OUT  DOWN IN THE STEERING SHAFT . HYUNDAI CUSTOMER RELATIONS DEPT. TOLD ME THE WARRANTY ON THAT PART WAS EXTENDED TO 100,000 MILES BUT NO NOTICE WAS SENT TO THE VEHICLES OWNER . I HAD TO PAY FOR THE REPAIR BECAUSE MY VEHICLE    HAD 111,000 MILE ON IT. I BELIEVE IT IS  A CRITICAL SAFETY ISSUE  THAT COULD CAUSE A STEERING FAILURE, BASED THE DEGREE MY STEERING WHEEL WAS CLICKING AND THE TWO INCH PLAY THAT I WAS EXPERIENCING! THE HYUNDAI COMPLAINT SITE IS FULL OF PERSONS COMPLAINING ABOUT THE SAME STEERING ISSUE. DURING MY MANY CONTACTS WITH THE HYUNDAI CUSTOMER RELATIONS DEPT. I WAS TOLD REPEATEDLY THAT HYUNDAI DOES NOT RECOGNIZE THIS AS A SAFETY THREAT. I BELIEVE THIS SHOULD HAVE BEEN A RECALL AT HYUNDAI'S EXPENSE !  I ALSO BELIEVE THERE ARE INDIVIDUALS DRIVING WITH THIS DANGEROUS CONDITION  BECAUSE THEY CANNOT AFFORD THE EXPENSIVE REPAIR (+$400 ) THAT THE DEALER CHARGES.  *JS","products":[{"type":"Vehicle","productYear":"2011","productMake":"HYUNDAI","productModel":"SONATA","manufacturer":"Hyundai Motor America"}]}]}