{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11080663,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/28/2017","dateComplaintFiled":"03/21/2018","vin":"WVGCM77L25D","components":"FUEL/PROPULSION SYSTEM","summary":"IN JUNE 2017, I NOTICED FUEL SMELL INSIDE THE VEHICLE. ON JULY 1, 2017, I INSPECTED THE ISSUE AND DISCOVERED THAT THE FUEL FILTER FLANGE WAS DAMAGED AND LEAKING FUEL (FUMES) CLOSE TO ELECTRICAL COMPONENTS AND UNDER THE SEAT WHERE MY SON SITS. PLEASE SEE THE ATTACHED PHOTO.  I ORDERED THE RETAINER RINGS AND GASKETS (BOTH SIDES) FROM A VW DEALERSHIP. ON JULY 14, 2017, I ORDERED TA NEW FUEL FILTER FLANGE FROM A SELLER ON EBAY THAT SPECIALIZES IN NEW VW PARTS. THE FUEL FILTER FLANGE WAS NEW AND MANUFACTURED BY VDO (CONTINENTAL). I INSTALLED ALL THE PARTS TOWARDS THE END OF JULY 2017 AND THIS FIXED THE PROBLEM. I ACTUALLY REPLACED BOTH SIDES (DRIVER & PASSENGER) BECAUSE BOTH SIDES ARE A PROBLEM.     PLEASE KEEP IN MIND THAT I WASN'T OR SHOULDN'T HAVE WAITED UNTIL THE RECALL NOTICE. THIS WAS A SERIOUS SAFETY FLAW AND NEEDED TO BE FIXED IMMEDIATELY. I HAVE A GOOD KNOWLEDGE IN MECHANICS AND CAPABLE TO PERFORM MOST REPAIRS. I DIDN'T DRIVE THE CAR UNTIL I RECEIVED THE PARTS AND FIXED THE ISSUE.    I SUBMITTED MY RECEIPTS FOR REIMBURSEMENT UNDER THE RECALL. PLEASE SEE THE LETTER FROM VW DENYING ANY REIMBURSEMENT. THEY CLAIM THAT MY PARTS WERE NOT NEW AND NOT VW APPROVED PARTS. THE RETAINER RING & GASKET WAS PURCHASED BY A VW DEALERSHIP AND THE FUEL FILTER FLANGE WAS NEW AND MANUFACTURED BY VDO, WHICH IS THE OE COMPANY THAT MAKES THEM FOR VW. VOLKSWAGEN OF AMERICA IS CLEARLY NOT TAKING THIS ISSUE SERIOUS AND DOESN'T CARE ABOUT THE SAFETY OF ITS CONSUMERS. THEY ARE DENYING CLAIMS FOR REIMBURSEMENT AND DISREGARDING THIS SERIOUS ISSUE. I HAD NO CHOICE AND FIXED THE ISSUE IMMEDIATELY.","products":[{"type":"Vehicle","productYear":"2005","productMake":"VOLKSWAGEN","productModel":"TOUAREG","manufacturer":"Volkswagen Group of America, Inc."}]}]}