{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11081245,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/24/2018","dateComplaintFiled":"03/26/2018","vin":"1FMCU02Z08K","components":"STEERING","summary":"HELLO, I WOULD LIKE TO FILE A COMPLAINT WITH FORD MOTOR COMPANY. ON SATURDAY MARCH 24,2018 MY MOM AND I WERE IN LAFAYETTE, LOUISIANA AND HAD PARKED TO GO TO A BAKERY WHEN WE WENT IN AND CAME BACK OUT MY MOM SAID THE STEERING WHEEL WOULDN'T TURN. I COULD OBVIOUSLY SEE HER STRUGGLING. I TRIED TO TURN IT AND IT WAS INCREDIBLY DIFFICULT TO TURN. WE HAD TO GET A TOW TRUCK TO PICK IT UP AND BRING IT TO MY HOUSE. I CALLED FORD MOTOR COMPANY, EXPLAINING TO THEM THE PROBLEM. THE LADY TOLD ME THAT EVEN THOUGH MY VEHICLE WAS EXHIBITING THE SAME PROBLEMS UNDER THE RECALL FOR 2008-2011 FORD ESCAPE, THAT MY VIN NUMBER DIDN'T HAVE ANY RECALLS UNDER IT. I ASKED HER TO SPEAK TO SOMEONE OVER HER AND SHE REFUSED SO I THEN HUNG UP ON HER. I CALLED BACK AND SPOKE TO ANOTHER PERSON, THIS PERSON THEN AFTER KEEPING ME ON HOLD FOR A LONG TIME, TOLD ME THAT MY VEHICLE HAD THIS PROBLEM FIXED ALREADY!!! I TOLD HER THAT'S NOT TRUE AND THEN HUNG UP ON HER. I DECIDED TO CALL BACK JUST TO SEE IF SOMEONE ELSE WAS GOING TO LIE TO ME. THIS THIRD PERSON THAT I SPOKE TO SAID PRETTY MUCH THE SAME THING AS THE FIRST PERSON I SPOKE TO. WHY DID THIS LADY, LIE? ALL I KNOW IS MY VEHICLE IS A 2008 FORD ESCAPE AND THE SAME PROBLEMS THAT OTHER FORD ESCAPE OWNERS VEHICLES ARE EXHIBITING, MINE IS AS WELL. WHY ITS NOT UNDER THE RECALL LIST, I DON'T KNOW. THIS COULD HAVE CAUSED A MAJOR WRECK OR WORSE. I SHOULD HAVE TO GET INJURED OR KILLED FOR FORD TO REALIZE THAT THE FAULT IS ON THEM TO FIX WHAT THEY SO CALLED TAKE PRIDE IN (THEIR VEHICLES)","products":[{"type":"Vehicle","productYear":"2008","productMake":"FORD","productModel":"ESCAPE","manufacturer":"Ford Motor Company"}]}]}