{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11081919,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/12/2018","dateComplaintFiled":"03/28/2018","vin":"3VV2B7AX4JM","components":"STRUCTURE","summary":"I PURCHASED THE VEHICLE THE FIRST WEEK OF FEBRUARY. A WEEK LATER AN AWFUL RATTLE/TICKING NOISE BEGAN IN THE B-PILLAR WHERE IT MEETS THE ROOF LINE. THE SOUND IS VERY CONSISTENT AND LOUD. UPON DOING A QUICK INTERNET SEARCH IT APPEARS THAT THERE ARE MANY COMPLAINTS REGARDING THIS ISSUE IN THIS PARTICULAR MODEL. PEOPLE HAVE REPORTED THAT VW HAS HAD THEIR VEHICLE FOR WEEKS AND ARE COMPLETELY STRIPPED INSIDE. I CONTACTED THE DEALERSHIP I PURCHASED THE VEHICLE FROM, SENT THEM THE INFO FROM NHTSA AND VIDEOS OF THE PROBLEM. THE SHOP FOREMAN TOLD ME HE KNEW WHAT IT WAS AND IT WAS AN EASY FIX. I MADE AN APPOINTMENT. DROVE IT 70 MILES TO THE DEALERSHIP. ANOTHER TECH WORKED ON IT WITHOUT SPEAKING TO THE FOREMAN AND FOUND THAT BOTH SEAT BELT MECHANISMS WHERE OUT OF THEIR TRACK ( CONCERNING IN AND OF ITSELF). THE FIXED THAT ISSUE AND TOLD ME TO COME GET THE CAR. I ASKED THEM IF THEY SPOKE TO THE FOREMAN ABOUT WHAT HE THOUGHT IT WAS AND THEY HADN'T. I GET A CALL SAYING THEY NEED TO KEEP THE CAR. THE NEXT DAY I'M TOLD THEY ARE GOING TO START REMOVING THE SIDE PANEL AND HEADLINER. DURING THAT TIME I CALLED VW CUSTOMER CARE AND I WAS TOLD THERE ARE NO KNOWN ISSUES--BUT THEY HAVE ACTUALLY BOUGHT BACK PEOPLE'S CARS FOR THIS SAME ISSUE. I PICKED UP MY CAR 5 DAYS LATER BECAUSE I DID NOT WANT IT TORN APART AND USED AS A GUINEA PIG AND I NEEDED A CAR AND CAN'T LET IT SIT TORN APART FOR MONTHS. THEY ARE TELLING ME THE ONLY WAY TO FIGURE IT OUT IS TO BRING IT BACK AND RESTART THE PROCESS, BUT IT'S CLEAR FROM REPORTS ON HERE AND OTHER SOURCES THAT THEY KNOW ABOUT THE ISSUE AND HAVE DEEMED CARS INOPERABLE FOR THIS ISSUE.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]}]}