{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11084905,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/11/2018","dateComplaintFiled":"04/13/2018","vin":"1ZVFT84N275","components":"AIR BAGS","summary":"TAKATA RECALL  I RECEIVED A LETTER FROM FORD STATING THAT PARTS WERE IN STOCK FOR THE AIRBAG RECALL AT MY DEALER. I MADE AN APPOINTMENT AND BROUGHT MY CAR TO WYNNE FORD TAKING TIME OUT OF MY DAY ONLY TO BE TOLD THAT THEY HAD ONLY RECEIVED 8 UNITS AND THEY WERE ALREADY GONE. THEY HAD NO IDEA WHEN MORE PARTS WOULD BE AVAILABLE. IT HAS BEEN ALMOST 2 YEARS SINCE THE RECALL WAS ANNOUNCED AND STILL NO REPAIRS AVAILABLE. I DO NOT CONSIDER THIS TIMELY CORRECTIVE ACTION. FORD'S TEMPORARY SOLUTION TO THE PROBLEM WAS TO NOT LET ANYONE RIDE IN THE FRONT PASSENGER SEAT. THIS IS HARDLY A VIABLE SOLUTION IN A 4 PASSENGER VEHICLE WITH A FAMILY OF 4. WHEN I CALLED THE FORD HELP LINE I WAS DIRECTED TO SOMEONE TO WHOM ENGLISH IS NOT THEIR NATIVE TONGUE. THEY WERE RUDE AND UNHELPFUL. I WAS FINALLY ABLE TO GET A LOANER VEHICLE THROUGH THE WEB SITE BUT THIS SHOULD NOT HAVE TAKEN 22 MONTHS FOR A TEMPORARY FIX. FORD IS STILL TURNING OUT VEHICLES AND THEY SHOULD HAVE TAKEN ACTION USING PARTS ON HAND INSTEAD OF PUTTING THEM IN NEW VEHICLES.","products":[{"type":"Vehicle","productYear":"2007","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]}]}