{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11089539,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/16/2018","dateComplaintFiled":"04/22/2018","vin":"1FTYR14U46P","components":"AIR BAGS","summary":"I RECEIVED A FORD RECALL NOTICE DATED JANUARY 2018 FROM FORD. I SET UP AN APPOINTMENT WITH JUSTIN HOOVER @ CRATER LAKE FORD, MEDFORD OREGON FOR REPAIRS ON JANUARY 16TH. UPON ARRIVAL I WAS INFORMED PARTS WERE NOT AVAILABLE. ON SUBSEQUENT CONTACTS I WAS TOLD THE SAME.  I CALLED FORD'S 866-436-7332 NUMBER (LISTED IN THE RECALL) ON MARCH 19TH (CASE #14406815) AND WAS INFORMED PARTS WERE AVAILABLE AND THEY WERE SENDING INSTRUCTIONS TO JIM HASSLER AT CRATER LAKE FORD FOR ORDERING. ON SUBSEQUENT CONTACTS I WAS TOLD PARTS WERE STILL NOT AVAILABLE. I THEN CONTACT BRAIN HALL ON MARCH 26TH @ BUTLER FORD, ASHLAND, OREGON AND WAS INFORMED PARTS WERE NOT AVAILABLE ALSO. I SUBSEQUENTLY TALKED WITH MARK RETTER @ BUTLER FORD ON APRIL 4TH AND 9TH AND RECEIVED THE SAME INFORMATION. THERE MUST BE A BREAKDOWN IN INFORMATION/COMMUNICATION BETWEEN FORD AND ITS DEALERS.  HELP ! ! !  MY VEHICLE STILL NEEDS TO HAVE THE AIRBAGS REPLACED.","products":[{"type":"Vehicle","productYear":"2006","productMake":"FORD","productModel":"RANGER","manufacturer":"Ford Motor Company"}]}]}