{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11090046,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/28/2018","dateComplaintFiled":"04/25/2018","vin":"3GCVKTEC8EG","components":"SEATS","summary":"HEATED SEATS WORKING TO MFG SPECS PER DEALER BUT NO HEAT CAN BE FELT.  DEALERSHIP SAYS THEY HEAR THIS COMPLAINT FROM MANY AND THAT IT IS A POOR DESIGN ON THE PART OF THE MFG. I LOOKED ON SOCIAL MEDIA & MESSAGE BOARDS TO FIND THIS ISSUE IS A COMMON COMPLAINT.  CHEVY SAYS THERE IS NO ISSUE BECAUSE SEATS ARE WORKING TO SPECS, WON'T GIVE ANY INFO FOR WHO ELSE TO CONTACT AT CHEVY TO ADDRESS THIS WIDESPREAD COMMON COMPLAINT.  CHEVY REP SAYS THEY WILL NEED TO BE COMPELLED BY FEDERAL GOV TO ISSUE ANY RECALL AND WILL NOT VOLUNTARILY ADDRESS IT EVEN IF IT IS DETERMINED TO BE A POOR DESIGN.  CONSUMERS PAID FOR HEATED SEATS THAT DUE TO A POOR DESIGN, DO NOT GET HOT, AND CHEVROLET IS REFUSING TO ADDRESS THE ISSUE.  BASED UPON SOCIAL MEDIA & MESSAGE BOARDS ONLINE, THE COMPLAINT SEEMS TO BE SPECIFIC TO THE HEATED & AIR CONDITIONED LEATHER BUCKET SEATS IN THE 2014 & 2015 SILVERADO AND LIKELY GMC SIERRA AS WELL.  CHEVY APPARENTLY KNOWS ABOUT THE ISSUE AND POSSIBLY REDESIGNED THE SEATS FOR THE 16 AND NEWER MODELS AS THERE ARE FEW COMPLAINTS THAT I COULD FIND FOR THOSE MODEL YEARS.  IT SEEMS TO BE LIMITED TO 2 MODEL YEARS AND ONE TYPE OF SEAT.  PLEASE INVESTIGATE THIS AND CONTACT THE APPROPRIATE CONTACTS AT CHEVROLET TO COMPEL THEM TO ADDRESS THIS ISSUE AND GIVE THEIR CUSTOMERS THE FEATURE THEY PAID FOR, HEATED SEATS THAT ACTUALLY GET WARM.  MINE STAY COOL TO THE TOUCH ON MY 30 MILE, 45 MINUTE DRIVE TO WORK DESPITE BEING TOLD THAT THEY ARE WORKING TO MFG SPEC.  I HAVE HEATED SEATS IN BOTH MY CAMARO & IMPALA THAT HEAT UP NICELY IN JUST A FEW SECONDS AND THAT IS WHAT I EXPECT IN MY NEWER, TWICE AS EXPENSIVE, SILVERADO HIGH COUNTRY.  PLEASE COMPEL THEM TO ISSUE A RECALL OR MONETARY SETTLEMENT TO REIMBURSE FOR A FEATURE THAT DOES NOT PERFORM THE TASK ADVERTISED.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHEVROLET","productModel":"SILVERADO 1500","manufacturer":"General Motors, LLC"}]}]}