{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11090340,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2018","dateComplaintFiled":"04/26/2018","vin":"1FMCU9EG3CK","components":"FUEL/PROPULSION SYSTEM","summary":"THERE IS FUEL LEAKING OUT FROM THE RECALLED LOCATION PART.  FORD AND THE FORD DEALERSHIP ARE WAITING ON BACKORDERED PARTS WITH NO ETA FOR NEARLY 8 WEEKS SINCE WE FIRST REPORTED THE LEAK ON MARCH 5, 2018.  THEY HAVE OFFERED NO LOANER CAR AND THE DEALERSHIP HAS NOT EVEN SEEN THE VEHICLE DUE TO THE FACT THAT THEY DON'T EXPECT TO HAVE THE PART ANYTIME SOON.  THE CAR IS SITTING IN THE DRIVEWAY DRYING OUT MEANWHILE I AM MAKING PAYMENTS ON A CAR THAT CANNOT BE DRIVEN OR REPAIRED.  I HAVE MADE SEVERAL PHONE CALLS TO BOTH FORD MOTOR COMPANY WITH THE ORIGINAL CASE NUMBER CAS-14437322-W6L8V8 DEALING WITH ROBERTA WEBB, FORD CUSTOMER SERVICE MANAGER.  MYSELF AND MY HUSBAND HAVE SPOKEN SEVERAL TIMES TO THE DEALERSHIP SERVICE MANAGER AT SHAKER FORD IN WATERTOWN, CT WHERE THE VEHICLE WAS ORIGINALLY PURCHASED.  I FEEL AS IF THIS ISSUE IS BEING MISHANDLED AND REDIRECTED AND THAT IT IS TAKING FAR TOO LONG TO REACH A REASONABLE RESOLUTION.","products":[{"type":"Vehicle","productYear":"2012","productMake":"FORD","productModel":"ESCAPE","manufacturer":"Ford Motor Company"}]}]}