{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11091641,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/22/2018","dateComplaintFiled":"05/03/2018","vin":"1V2BR2CA0JC","components":"SEATS","summary":"I HAVE A 2018 VOLKSWAGEN ATLAS THAT I PURCHASED LAST 6/15/2017. LAST JANUARY I TOOK MY VEHICLE TO THE DEALERSHIP ( SAN TAN VW) IN GILBERT TO DO THE MANUFACTURER RE-CALL REPAIR.  THE DEALER REPAIRED 1 OF THE 2 RECALL, BUT LEFT THE OTHER ONE UN-REPAIRED BECAUSE THE PART WAS NOT AVAILABLE. I CONTACTED THE DEALERSHIP SEVERAL TIMES FOR THE ETA OF THE PARTS BUT NO DEFINITIVE ANSWER, I ALSO CONTACTED VW AMERICA ABOUT THE SITUATION AND SAME ANSWER.( NO DEFINITIVE ETA ).     THE REMAINING RE-CALL INVOLVES A PASSENGER SEAT WHICH THE HANDLE IS BROKEN, DUE TO THE FACT THAT ITS BROKEN, A METAL HANDLE WAS EXPOSED . THIS COULD LEAD TO A SAFETY HAZARD (I.E. FINGER BEING CAUGHT WHILE ADJUSTING THE CHAIR).    I CONTACTED THE DEALERSHIP TO LEAVE MY VEHICLE IN THEIR FACILITY WHILE WAITING FOR THE PARTS AND PROVIDE ME WITH A RENTAL, BUT I WAS DENIED.    I FEEL LIKE THIS CASE SHOULD BE HANDLED SERIOUSLY AS IT INVOLVES SAFETY, BUT VW AND THE DEALERSHIP JUST KEEP SAYING TO WAIT FOR THE PART AND THERE IS NO ETA FOR IT. VW ATLAS IS PRESENTLY BEING  MANUFACTURED HERE IN THE USA ( TENNESSEE) , I ALSO SUGGEST TO THEM THAT SINCE ITS STILL BEING SOLD AND MANUFACTURE, THEY CAN ALWAYS TAKE THE PART FROM THE PLANT. BUT THEY REFUSE TO DO IT AND TOLD ME THAT ITS COMING FROM GERMANY (THEIR VENDOR).","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]}]}