{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11092260,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2017","dateComplaintFiled":"05/07/2018","vin":"WDDGF4HB7DA","components":"AIR BAGS","summary":"\"TAKATA RECALL\".  I RECEIVED A \"IMPORTANT SAFETY RECALL NOTICE\" FROM MERCEDES-BENZ USA, DATED NOVEMBER 2017 STATING THAT MY 2013 MERCEDEZ-BENZ C250 WAS BEING RECALLED DUE TO DEFECTIVE \"TAKATA AIR BAGS\".  I CONTACTED MY LOCAL MERCEDEZ-BENZ DEALER (MERCEDEZ OF ORLANDO) AND THEY TOLD THAT THEY WOULD CONTACT ME WHEN REPLACEMENT PARTS ARE AVAILABLE.  I RECEIVED A SECOND \"IMPORTANT SAFETY RECALL NOTICE\" FROM MERCEDEZ-BENZ USA (DATED FEBRUARY 2018) STATING THAT I SHOULD CONTACT MY LOCAL MERCEDEZ-BENZ DEALERSHIP IMMEDIATELY TO HAVE THE \"TAKATA AIRBAGS REPLACED.  I CONTACTED MY LOCAL MERCEDEZ-BENZ DEALER (MERCEDEZ OF ORLANDO) AND THEY TOLD ME THAT THE REPLACEMENT PARTS WERE STILL NOT AVAILABLE AND THEY WILL CALL ME WHEN THEY ARE AVAILABLE.  TODAY (07MAY2018) I RECEIVED A LETTER FROM MY LOCAL MERCEDEZ-BENZ DEALER (MERCEDEZ OF ORLANDO) TELLING ME THAT MY 2013 MERCEDEZ-BENZ C250 HAS A \"SAFETY RECALL ISSUE\" DUE TO DEFECTIVE TAKATA AIRBAGS AND I SHOULD CONTACT THE SERVICE DEPARTMENT AT (855) 456-8774.  I CONTACTED THE SERVICE DEPARTMENT OF MERCEDEZ OF ORLANDO AND THEY TOLD ME THAT THEY DON'T HAVE THE REPLACEMENT PARTS AND THEY WILL CONTACT ME AS SOON AS THEY HAVE THE PARTS.  CONCLUSION:  IT HAS BEEN 18 MONTHS SINCE I RECEIVED THE FIRST \"SAFTY RECALL NOTICE\" FROM MERCEDEZ-BENZ USA AND I STILL HAVEN'T HAD MY \"RECALL ISSUES\" FIXED.  THIS IS TOTALLT UNACCEPTABLE.  I AM DRIVING AN \"UNSAFE\" VEHICLE AND IS UNDER A \"MANDATORY RECALL\" AND MY LOCAL MERCEDEZ-BENZ DEARLER (MERCEDEZ OF ORLANDO) IS JERKING ME AROUND AND REFUSING TO FIX MY VEHICLE.  IF I GET HURT OR INJURED IN A CAR ACCIDENT DUE TO THESE \"SAFETY RECALL ISSUES\" WHO IS LIABLE?","products":[{"type":"Vehicle","productYear":"2013","productMake":"MERCEDES BENZ","productModel":"C250","manufacturer":"Mercedes-Benz USA, LLC"}]}]}