{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11094136,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/17/2018","dateComplaintFiled":"05/16/2018","vin":"2C4RC1BG3CR","components":"SEAT BELTS","summary":"IN MARCH 2018, I WENT TO PUT 7 PASSENGERS IN MY VAN AND THE PASSENGER (A CHILD) ON THE PASSENGER SIDE, THIRD ROW, OUTBOARD SEAT INFORMED ME THERE WAS NO BUCKLE IN THAT SEATING POSITION.  UPON FURTHER INSPECTION I NOTICED THERE INDEED WAS NO BUCKLE, JUST A PIECE OF METAL STICKING UP WHERE THE BUCKLE SHOULD BE.  I CONTACTED THE DEALER WHERE I PURCHASED THE VEHICLE (I PURCHASED IT IN NOVEMBER 2017 USED) WHO INFORMED ME THAT I WOULD NEED TO WAIT UNTIL THEY WERE ABLE TO LOCATE ONE.  THEY NEVER CALLED BACK.  I WENT TO MY LOCAL DEALER WHERE I WAS ABLE TO PURCHASE THE REPLACEMENT BUCKLE FOR AROUND $50; BUT WAS INFORMED I WOULD HAVE TO PAY AN ADDITIONAL $120+ FOR THE BUCKLE TO BE INSTALLED.  I HAVE TRIED TO RESEARCH HOW TO REPLACE THE BUCKLE MYSELF, BUT ONLY FOUND OTHER FRUSTRATED CHRYSLER/DODGE VAN OWNERS WITH THE SAME ISSUES! I CONTACTED CHRYSLER TODAY (5/16/18) AND SPOKE TO \"NICK\" WHO INFORMED ME THAT THERE WAS NOTHING CHRYSLER WOULD BE ABLE TO DO FOR ME BECAUSE THE CAR HAS MORE THAN 36,000 MILES AND I PURCHASED IT USED.  I VOICED MY CONCERNS ABOUT THIS BEING A SAFETY ISSUE THAT CHRYSLER NEEDS TO INVESTIGATE AS IT WILL EVENTUALLY LEAD TO THE DEATH OR SERIOUS INJURY OF AND INDIVIDUAL AND THAT SEATBELTS SHOULD LAST THE LIFETIME OF THE VEHICLE, NOT JUST 36,000 MILES!  I WAS TOLD AGAIN, THERE WAS NOTHING THEY COULD DO AND THE CALL WAS ENDED.","products":[{"type":"Vehicle","productYear":"2012","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]}]}