{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11097808,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/22/2018","dateComplaintFiled":"05/24/2018","vin":"1FADP3K21EL","components":"POWER TRAIN","summary":"I HAVE A 2014 FORD FOCUS THAT HAS A DPS6 TRANSMISSION THAT NEEDS TO HAVE THE CLUTCHES REPLACED. I BOUGHT USED IN DEC 2015 AND IN EARLY 2016 I STARTED TO HAVE SHUTTERING PROBLEMS. I TOOK THE CAR TO THE DEALER AND THEY TOLD ME THAT THIS WAS NORMAL. ABOUT 6 MONTHS LATER I HAD THE SAME ISSUE AGAIN. TOOK MY CAR BACK TO THE DEALER AND THEY TOLD ME THAT THE TRANSMISSION IS LEARNING HOW YOU DRIVE AND THIS WAS NORMAL. ABOUT 6 MONTHS AFTER THAT MY ENGINE STALLED BECAUSE MY TRANSMISSION WOULD NOT GO BETWEEN GEARS. I FINALLY GOT MY CAR STARTED AND TOOK IT TO THE DEALER AND THEY REFLASHED MY TCM. MY CAR RAN ALRIGHT FOR AWHILE AND THEN I STARTED TO HAVE PROBLEMS AGAIN WITH SHIFTING AND SHUDDERING. TOOK MY CAR BACK TO THE DEALER AND WAS TOLD MY CLUTCHES WERE OUT OF SPECS AND NEEDED TO BE REPLACED AT A COST OF $2,000 WHICH I CANNOT AFFORD. AT NO TIME DID THE DEALER GIVE ME ANY PAPERWORK. EVEN AFTER I ASKED FOR PAPERWORK. NOW I CONTINUE TO HAVE PROBLEMS WITH SHUDDERING AND THE ENGINE LIGHT WILL COME ON AND THE GO AWAY AFTER THE CAR SITS OVERNIGHT. WHEN THE ENGINE IS COLD EVERYTHING WORKS FINE UNTIL THE ENGINE GETS WARM AND THEN I START HAVING PROBLEMS AGAIN. AFTER DOING SOME RESEARCH. I NOTICE THERE IS A TECHNICAL SERVICE BULLETIN 16-0109. HOWEVER FORD WILL NOT FIX. THEY TELL ME MY CAR IS NOT ON THIS LIST. WHATEVER THIS MEANS. I AM TRULY FRUSTRATED WITH FORD AND I AM AFRAID THAT I MAY CAUSE A ACCIDENT. APPARENTLY I AM NOT THE ONLY ONE HAVING THESE PROBLEMS. WHY IS THERE NO RECALL ON THESE VEHICLES? FORD KNOWING KNEW ABOUT THESE PROBLEMS AND CONTINUED TO SELL THESE VEHICLES AND NOT FORCED TO FIX.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"FOCUS","manufacturer":"Ford Motor Company"}]}]}