{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11097819,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/22/2018","dateComplaintFiled":"05/24/2018","vin":"KMHD74LF4HU","components":"POWER TRAIN,UNKNOWN OR OTHER,ENGINE","summary":"THIS COMPLAINT IS INVOLVING USA AUTO CARE AND ABC HYUNDAI I WENT TO HAVE AN OIL CHANGE DONE AT USA AUTO CARE AND A WEEK LATER MY OIL PLUG FELL OUT OF MY CAR AND I LOST ALL MY OIL HAD MY CAR TOWED TO HYUNDAI HYUNDAI PUT A NEW PLUG IN THERE REFILLED WITH OIL SHOW ME EVERYTHING WAS OKAY SO I PROCEEDED TO GO TO USA AUTO CARE NUMBER FOR AND TRY AND GET THE MONEY THAT I PAID TO ABC HYUNDAI FOR THE OIL IN THE PLUGS ON MY WAY MY ENGINE LOCKED UP CAR CAME TO A STOP AND SHUT OFF I THEN HAVE THE CAR TOWED BACK TO HYUNDAI AND WAS NOTIFIED BY HYUNDAI THAT MY ENGINE WAS PRETTY MUCH DONE FOR CALL PROGRESSIVE INSURANCE MY INSURANCE AT THE TIME NOTIFIED THEM OF THE CLAIM THEY SENT SOMEONE DOWN TO TAKE PICTURES THEY GOT BACK WITH ME AFTER A FEW DAYS AND MY CASE WAS TRANSFERRED TO ABOUT THREE DIFFERENT PEOPLE BECAUSE THE ORIGINAL AGENT HAD TO LEAVE FOR MATERNITY LEAVE AND I WAS NOTIFIED BY ONE OF THE OTHER AGENTS THAT WAS ON MY CASE THAT IT WOULD NOT BE COVERED BY PROGRESSIVE INSURANCE BECAUSE IT WAS A NON COMPREHENSIVE ACCIDENT AND THAT IT WASN'T IN A PHYSICAL ACCIDENT CAUSING BODY DAMAGE I ALSO CALLED MY WARRANTY BECAUSE MY CAR IS BRAND NEW AND THEY TOLD ME IT WAS BOY BECAUSE I DID NOT HAVE THE OIL CHANGE DONE AT HYUNDAI AFTER A COUPLE OF WEEKS I WAS NOTIFIED BY ABC HYUNDAI THAT MY CAR WAS FIXED THOUGHT IT WAS THROUGH THE WARRANTY AND THEY CHANGE THEIR MIND BUT MY INSURANCE WENT AHEAD AND COMPLETED THE CLAIM THEY NEVER NOTIFIED ME OF THEM TAKING THE CLAIM NO EMAILS OR CORRESPONDENCE WHAT I WAS NOTIFIED BY ABC HYUNDAI TO COME GET MY CAR I WAS TOLD THAT I HAD TO PAY A $1,000 DEDUCTIBLE AND THAT MY INSURANCE WENT AHEAD AND COMPLETED THE CLAIM I AM ON SOCIAL SECURITY I DO NOT HAVE $1,000 SITTING AROUND AND I WAS ALSO TOLD THAT PROGRESSIVE COULD NOT COVER IT NOW I'M STUCK BECAUSE I CAN'T AFFORD THE DEDUCTIBLE AND I CAN'T USE MY CAR TO DO UBER AND MAKE THE MONEY I NEED SOME GUIDANCE IN THIS","products":[{"type":"Vehicle","productYear":"2017","productMake":"HYUNDAI","productModel":"ELANTRA","manufacturer":"Hyundai Motor America"}]}]}