{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11098925,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/23/2018","dateComplaintFiled":"05/31/2018","vin":"2C4RC1GG2JR","components":"STEERING,POWER TRAIN,ENGINE","summary":"ON MAY 23, 2018 I WAS IN ROUTE TO WORK PER NORMAL.  IT WAS ABOUT 8:30 AM.   THE CAR WAS STATIONARY IN THE LEFT HAND TURN LANE (SECOND FROM RIGHT LANE) ON A 6 LANE BUSY CITY STREET WAITING FOR A RED LIGHT TO TURN GREEN SO I COULD TURN LEFT/NORTH ONTO NEXT STREET.  THE CAR WAS IN DRIVE WITH MY FOOT ON THE BRAKE.  AS THE LIGHT TURNED GREEN I TOOK MY FOOT FROM THE BRAKE TO THE ACCELERATOR AND THE CAR SUDDENLY POWERED DOWN. I PUT MY FOOT ON THE BRAKE, PUT IN PARK, TURNED OFF THE CAR, AND THEN PUSHED START AGAIN.  THE CAR STARTED BUT WOULD NOT MOVE OUT OF PARK.  I RETRIED SEVERAL TIMES WITH NO LUCK TO GET THE CAR OUT OF PARK AND MOVE FORWARD.  I PUT ON MY HAZARDS AS CARS STARTED TO STACK UP BEHIND ME WHILE I WAS MOTIONING FOR TRAFFIC TO GO AROUND ME.  I TRIED AGAIN TO RESTART AND WHILE THE CAR WOULD RESTART,  I COULD NOT MOVE IT OUT OF PARK AND WAS STUCK THERE.  WITH MY HAZARDS ON, I CALLED THE POLICE TO ASSIST AND THEN TRIED TO USE MY UCONNECT TO REACH MY 'FREE' ROADSIDE ASSITANCE USING MY ASSIST BUTTON.  I GOT AN ERROR MESSAGE MULTIPLE TIMES THAT IT WOULD NOT CONNECT.  I FOUND THE 800 NUMBER AND MANUALLY DIALED MYSELF.  AFTER ABOUT A 10 MINUTE PROCESS I FINALLY WAS ABLE TO ORDER SERVICE VIA THE TEXT PROCESS THAT WAS SENT TO ME.  IT TOOK ANOTHER 5 MINUTES BEFORE I RECEIVED CONFIRMATION THAT TOW TRUCK WAS ORDERED.  POLICE ARRIVED.  I CALLED BACK TO DETERMINE HOW LONG TOW TRUCK WOULD TAKE TO FIND IT WAS 90 MINUTES.  THIS WAS UNACCEPTABLE DUE TO MY LOCATION AND THE TRAFFIC BACKUP.  I CALLED MY DEALER DIRECTLY AND THEY SENT SERVICE WITHIN 30 MINUTES.  THE DEALER IMMEDIATELY RECEIVED A CALL FROM CHRYSLER STAR TEAM (DUE TO THE ROADSIDE REPORT I FILED) AND THEY HAD MY CAR FOR ONE WEEK.  I HAVE THE CAR BACK NOW AND THERE ARE NO SOLID EXPLANATIONS AS TO WHY THIS HAPPENED.  I KNOW THAT CHRYSLER WAS VERY INVOLVED IN HAVING DEALER PERFORM MULTIPLE TESTS. THANKFUL I WAS NOT ON FREEWAY.","products":[{"type":"Vehicle","productYear":"2018","productMake":"CHRYSLER","productModel":"PACIFICA","manufacturer":"Chrysler (FCA US, LLC)"}]}]}