{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11099097,"manufacturer":"Mazda Motor Corp.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/12/2018","dateComplaintFiled":"05/31/2018","vin":"JM3KE4CY5G0","components":"SERVICE BRAKES","summary":"CAR IS A 2016.5 MAZDA CX-5 WITH APPROX 12,000 MILES.  CAR BEGAN MAKING A GRINDING SOUND WHILE DRIVING; MADE AN APPOINTMENT WITH MAZDA TO LOOK INTO THE PROBLEM.  DROPPED OFF THE VEHICLE MAY 11, 2018, PICKED UP THE VEHICLE MAY 12, 2018.  SERVICE TECHNICIAN STATED IT WAS THE VEHICLES BRAKES, WHICH ARE NOT COVERED UNDER WARRANTY, AND WOULD NEED TO BE PAID OUT OF POCKET.  I WAS SURPRISED TO HEAR I NEEDED NEW BRAKES DUE TO THE LOW MILEAGE AND AGE OF THE VEHICLE SO I BROUGHT THE CAR TO MY PERSONAL MECHANIC, TO GET A SECOND OPINION, BEFORE HAVING ANY EXPENSIVE REPAIRS PERFORMED BY MAZDA.  LOCAL MECHANIC (MIDAS SHOP) SAID THAT THE REAR BRAKES WERE ENTIRELY WORN DOWN (OUTER PADS ONLY) AND HAD WORN DOWN SO MUCH, THEY HAD DAMAGED THE REAR BRAKE ROTORS WHILE THE REAR INNER PADS APPEARED TO HAVE MINIMAL WEAR CONSISTENT WITH THE AGE OF THE VEHICLE.  FRONT BRAKES ALSO LOOKED TO HAVE MINIMAL WEAR CONSISTENT WITH THE AGE OF THE VEHICLE.  MIDAS RECOMMENDED THE REAR BRAKE PADS AND ROTORS BE CHANGED IMMEDIATELY FOR SAFETY PURPOSES; AND COMMENTED HOW UNUSUAL THIS BRAKE PROBLEM SEEMED.  UPON GETTING HOME, I SEARCHED THE INTERNET AND FOUND TSB #04-005-16-3217; NHTSA #10092486 (AMONGST OTHERS) THAT TELL OF A SIMILAR ISSUE.  UPON GOING BACK TO MAZDA WITH THE BRAKES AND ROTORS THAT HAD PREMATURELY FAILED AND EXPLAINING THE TSB'S ONLINE, AND REQUESTING A REFUND FOR THE MONEY SPENT AT THE LOCAL SHOP; I WAS TOLD THERE WAS NOTHING THEY COULD DO.  I JUST FEEL THAT MAZDA SHOULD HAVE REPLACED MY BRAKES AND ROTORS UPON MY INITIAL VISIT, KNOWING THAT THIS APPEARS TO BE A COMMON ISSUE IN CARS WITH LOW MILEAGE.","products":[{"type":"Vehicle","productYear":"2016","productMake":"MAZDA","productModel":"CX-5","manufacturer":"Mazda Motor Corp."}]}]}