{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11099107,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/17/2017","dateComplaintFiled":"06/01/2018","vin":"2T2ZZMCA3HC","components":"SERVICE BRAKES","summary":"I PURCHASED THE NEW CAR IN SEPTEMBER 2017. ON NOVEMBER 17, 2017, AT APPROXIMATELY 1,500 MILES, AFTER THE CAR WAS SITTING IN THE GARAGE FOR 2 DAYS, IT WOULD NOT START--THE MESSAGE ON THE CONSOLE STATED \"BRAKE POWER LOW STOP IN A SAFE PLACE.\"  THE CAR WAS TOWED TO THE DEALER WHERE THE BRAKE POWER BOOSTER WAS REPLACED. ON FEBRUARY 3, 2018, AT APPROXIMATELY, 2,893 MILES THE SAME EVENT OCCURRED AFTER THE CAR SAT IN THE GARAGE FOR TWO DAYS AND THE CAR WAS TOWED TO THE DEALER AGAIN. THE SERVICE CONSULTANT STATED \"THERE SEEMS TO BE AN ISSUE WITH PRESSURE IN THE BRAKE SYSTEM\".  THE SERVICE CONSULTANT STATED LEXUS IS AWARE OF THE ISSUE, BUT A FIX HAS NOT BEEN FOUND. THE CONSULTANT STATED THE WORKAROUND IS TO DEPRESS THE BRAKE PEDAL AS HARD AS YOU CAN, WAIT FOR THE IGNITION KEY SYMBOL  TO SHOW ON THE CONSOLE AND THEN PRESS THE IGNITION KEY.  ON FEBRUARY 16, 2018, I RECEIVED A TEXT FROM THE DEALERSHIP THAT THERE WAS A SOFTWARE UPGRADE OUT FOR THE LOW BRAKE PRESSURE. I RETURNED THE CAR TO THE DEALER. ON 2/21/2018, I RECEIVED A TEXT FROM THE DEALER STATING THE CAR IS READY FOR PICKUP.  THE WORKORDER SIMPLY STATED \"TECHNICIAN PERFORMED TSB# L-SB-0004-18\".  THE SERVICE CONSULTANT WOULD NOT EXPLAIN WHAT THE TSB WAS FIXING OR HOW IT REMEDIED THE PROBLEM. I CONTACTED LEXUS CUSTOMER SERVICE AND THEY SAID THE  TSB UPGRADED THE METER CONTROL LOGIC UNIT.  ONGOING PROBLEM: IF THE CAR SITS FOR MORE THAN 1 DAY, THE BRAKE PEDAL MUST BE DEPRESSED WITH MUCH FORCE BEFORE THE CAR IS ABLE TO START.  THIS INDICATES THE BRAKE BOOSTER IS STILL LOSING PRESSURE. CONCERN: IF THE BRAKE BOOSTER LOSES PRESSURE WHILE SITTING IN THE GARAGE FOR MORE THAN A DAY, WILL IT FAIL ON THE HIGHWAY WHILE DRIVING.  LOSING BRAKE PRESSURE IS NOT A GOOD THING UNDER ANY CIRCUMSTANCES, AND IS TOTALLY UNEXPECTED ON A \"LUXURY\" SUV.  PLEASE INVESTIGATE THIS  LEXUS BRAKE POWER ISSUE.   THANK YOU.","products":[{"type":"Vehicle","productYear":"2017","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]}]}