{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11099177,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/22/2018","dateComplaintFiled":"06/01/2018","vin":"1FMCU0GX0DU","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"2013 FORD ESCAPE SE BOUGHT 3/29/17AT THE TIME THE 12V DC POWER OUTLET, AUX PORT & USB PORT DID NOT WORK. 4/22/2018 THE VEHICLE STOPPED ON THE PA TURNPIKE IMMEDIATELY AFTER I RECEIVED A WARNING 'HIGH ENGINE TEMPERATURE, PLEASE STOP VEHICLE SAFELY'. SERVICE APPOINTMENT FOR 4/25/18 & WAS INFORMED THAT THERE WAS A RECALL ON THE ENGINE COOLANT BYPASS SYMPTOMS, ISSUES WITH THE WATER PUMP & 2-3 OTHER ISSUES THAT WERE ALL COVERED UNDER FORD RECALLS &FORD WEXFORD WOULD FIX IT ON 4/30/18. 5/4/18 INFORMED THAT THEY HAD NOT BEEN ABLE TO CONTACT FORD WEXFORD FOR AN UPDATE. I CONTACTED FORD WEXFORD & WAS INFORMED THAT THEY DID NOT HAVE A 2013 FORD ESCAPE TO REPAIR. I RECEIVED A CALL BACK INFORMING ME THAT FORD WEXFORD WAS UNAWARE THAT THE SUV WAS AT THEIR LOT SINCE 4/30/18 & THEY WOULD NOT BE ABLE TO SERVICE IT UNTIL THE FOLLOWING WEEK. 5/10/17 I PICKED UP THE SUV AND WITHIN 24 HOURS STARTED HAVING ADDITIONAL PROBLEMS/SIGNALS INCLUDING THE SERVICE ENGINE, SEATBELT, BATTERY, BRAKES, HILL ASSIST NOT AVAILABLE, HIGH ENGINE TEMPERATURE STOP SAFELY AND THE SPEEDOMETER NOT FUNCTIONING.  I CONTACTED JD BYRIDER WAS TOLD THERE WAS NOTHING WRONG WITH THE VEHICLE AND THAT IT COULD POSSIBLY BE THE BATTERY, STARTER OR ALTERNATOR.  I WAS TOLD TO TAKE IT TO AUTO ZONE TO HAVE A COMPUTER DIAGNOSTIC.  I RETURNED THE VEHICLE 5/17 & WAS INFORMED THAT THE VEHICLE WOULD HAVE TO GO BACK TO FORD WEXFORD.  I SPOKE WITH ANDY AT FORD WEXFORD AND HE INFORMED ME THAT THE SUV HAD A WIRING ISSUES THEY WEREN'T ABLE TO FIX, THAT THE SUV WOULD NEED A NEW COMPUTER SYSTEM AND THAT THIS WOULD BE 1-2 WEEKS.  I WAS ALSO TOLD THEY HAD A CALL OUT TO FORD CO. TO DISCUSS THEIR CONCERNS.  ON 5/31/18 I RECEIVED A CALL INFORMING ME THAT THE SUV NEEDED A NEW COMPUTER SYSTEM, THAT IT WAS NOT COVERED UNDER MY WARRANTY AND THAT THE COST WOULD BE $1100.","products":[{"type":"Vehicle","productYear":"2013","productMake":"FORD","productModel":"ESCAPE","manufacturer":"Ford Motor Company"}]}]}