{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11099481,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/03/2018","dateComplaintFiled":"06/04/2018","vin":"1C4RJFCGXFC","components":"SEATS","summary":"ON SUNDAY, JUNE 3, 2018, I ENTERED THE LEFT FRONT DRIVER'S SEAT OF MY 2015 JEEP GRAND CHEROKEE (WHICH IS ALWAYS PARKED INSIDE MY ENCLOSED GARAGE IN SOUTHERN CALIFORNIA) AND IMMEDIATELY DISCOVERED THAT THE DRIVER'S HEADREST WAS IN A PROTRUDING POSITION. DURING A CLOSER EXAMINATION, I DISCOVERED THAT PART OF THE RESTRAINT SYSTEM USED TO KEEP OF \"TELESCOPING\" HEADREST (DESIGNED TO DEPLOY DURING A TRAFFIC COLLISION) HAD BROKEN LOOSE, WHICH CAUSED THE HEADREST TO DEPLOY.  *PHOTOS ARE ATTACHED.  SUBSEQUENTLY, I CONDUCTED A SEARCH ON SEVERAL JEEP (CHRYSLER) WEBSITES AND QUICK DISCOVERED THAT OTHER JEEP GRAND CHEROKEE OWNERS HAD EXPERIENCED THE SAME INCIDENT.  FURTHERMORE, WHEN I EXAMINED SOME OF THEIR PHOTOS WITH MY PHOTOS, I COULD CLEARLY SEE THAT THE FAILURE INVOLVES TWO SMALL PLASTIC LATCHES THAT HOLD A SMALL METAL ROD IN PLACE; WHICH IN TURN HOLDS THE HEADREST IN AN \"UN-DEPLOYED\" POSITION UNTIL NEEDED.  IN ADDITION, I DISCOVERED THAT NUMEROUS JEEP GRAND CHEROKEE OWNERS HAD CONTACTED JEEP CHRYSLER, AND THE JEEP CHRYSLER CORP. HAD TOLD MANY OF THE OWNERS EFFECTED BY THIS PROBLEM, THAT IF THEIR VEHICLE WAS OUTSIDE THE 3YEAR/36MONTH WARRANTY, AND JEEP CHRYSLER WOULD NOT COVER THE REPAIR.  SINCE DISCOVERING THE INCIDENT, I FIND THIS DESIGN TO BE CRITICAL TO THE SAFE OPERATION OF MY VEHICLE AND IF IN FACT THE HEADREST HAD DEPLOYED WHILE I WAS DRIVING THE VEHICLE, I FEEL IT WOULD HAVE MOST LIKELY CAUSED A SERIOUS INJURY TO ME (OR MY PASSENGER BASED ON THE SAME DESIGN), OR IT COULD HAVE RESULTED IN A MAJOR TRAFFIC COLLISION WHICH MIGHT HAVE LED TO UNINTENTIONAL FATALITY.  I THEREFORE ASK THAT THE NHTSA INVESTIGATE THIS FLAWED PART DESIGN AS SOON AS POSSIBLE AND BASED ON THEIR INVESTIGATION ISSUE A RECALL SHOULD JEEP CHRYSLER FAIL TO MAKE A QUICK AND RESPONSIBLE EFFORT TO THE REPLACE THE PART BEFORE SOMEONE IS INJURED.  THANK YOU, [XXX] .    INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).  *TR","products":[{"type":"Vehicle","productYear":"2015","productMake":"JEEP","productModel":"GRAND CHEROKEE","manufacturer":"Chrysler (FCA US, LLC)"}]}]}