{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11102198,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/16/2018","dateComplaintFiled":"06/15/2018","vin":"2T3DREVOHW5","components":"SERVICE BRAKES","summary":"FRONT ROTORS  CAUSED THE FRONT END AND STEERING WHEEL TO VIBRATE TERRIBLY WHEN DRIVING THE SPEED LIMIT OF 70 MPH WHEN YOU JUST TOUCH THE BRAKE PEDDLE. THE RAV 4 2017 ONLY HAS 14,900 MILES.   I BROUGHT RAV 4 TO DEALER FOR NORMAL 15,000 MILE MAINTENANCE.  I WAS TOLD THE ROTOR NEED TO BE RESURFACED... FOR $180.00....CALLED IT \"NORMAL WEAR AND TEAR\"  IT APPEARS THAT IN COLORADO OR MOUNTAIN AREAS THAT ROTOR NORMALLY NEED TO BE RESURFACED.  THE RAVA 4 FRONT END SHOOK VIOLENTLY ALMOST LOST CONTROL OF STEERING THE RAVA 4 AT 70 MPH.  THEN DEALER SAID OH THAT IS NORMAL, WE HAVE TO RESURFACE ROTORS OF RAV 4 (2017) IN THIS AREA ALL THE TIME.  ON MAY 16, 2018 I CALLED 800-331-4331 TOYOTA US HEAD QUARTERS AND SPOKE TO CUSTOMER SERVICE REP. CASE # 1805162014 AND HE SAID HE WOULD CALL THE AUTONATION TOYOTA SERVICE MANAGER ON ARAPAHOE IN COLORADO AND GET BACK TO ME IN A FEW DAYS.    WELL ON MAY 31, 2018 CUSTOMER SERVICE FROM TOYOTA CALLED ME AFTER I SPOKE WITH ON MAY 30, 2018 TO ANDREA, EXPLAINING THE SITUATION.  THE OFFICAL RESPONSE WAS OH THAT IS JUST NORMAL WEAR AND TEAR FOR RAV 4 2017 ROTORS...IT IS YOUR COST IF A RECALL IS ISSUED ON THE ROTORS YOU WILL BE NOTIFIED!    THE REST OF THE STORY, I TOOK A TRIP FROM DENVER, CO TO PHOENIX, AZ MAY 3, 2018. I HAD APPROX 13,000 ON THE RAV 4., WHICH REQUIRES DRIVING DOWN HILL FROM FLAGSTAFF, AZ ...APPROX. 120 MILES. THAT MOUNTAIN DRIVING RESULTED IN THE RAV 4 BRAKING TO CAUSE THE SEVERE SHAKE OF THE STEERING WHEEL AND ALMOST LOOSING CONTROL OF RAV 4 AT 70 MPH.  THE CRUISE CONTROL SLOWS THE CAR DOWN AS YOU APPROACH OTHER SLOWER VEHICLES AND IF YOU JUST TOUCH THE BRAKE PEDDLE THE RAV 4 WANTS TO SHAKE THE RAV 4 APART!  YOU LOOSE TOTAL CONTOL OF RAV 4 IF LEAVE FOOT ON BRAKE PEDDLE..  TOYOTA SAYS THAT IS JUST NORMAL WEAR AND TEAR ... WELL AT SPEED LIMIT ON INTER STATE ..THESE ROTORS CAN CAUSE TO HIGH SPEED ACCIDENT!!!","products":[{"type":"Vehicle","productYear":"2017","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]}]}